Table of Contents

File and Folder Timestamps

Access Anywhere stores file and folder metadata including filenames and timestamps.

Some timestamp metadata is synchronized with that of the storage provider. This may be different for different types of storage. Other timestamp metadata is created by Access Anywhere based on file activity. This may also be different depending on which client application or protocol is used.

File Metadata

From the File Info Pane you can view all four possible timestamps. They are shown in your local time (as determined from the browser).

They are also visible if you hover over the time field within the folder listing:

The fields are:

Folder Metadata

From the Folder Info Pane you will see three possible timestamps. They are shown in your local time (as determined from your browser).

The fields are:

File Manager Listing

Users can choose the timestamp used for sort order from the Cloud File Manager.

Troubleshooting

Uploading from the web

If files are uploaded from the Cloud File Manager then original modified timestamps are preserved except for the Safari browser which will use the timestamp of when the files was uploaded for the modified time as it is not possible from the Safari to obtain the modified time on upload.  

Uploading from the desktop

Files that are uploaded from a Mac, Windows or Linux Drive client, or via sync should have the timestamps fully preserved.

Uploading via protocol adaptors

If files are uploaded over CloudDAV or CloudFTP protocol adaptor then timestamp preservation depends on the client tool used and whether it issues the command to change the file timestamp.

Cloud Drive for Windows

The Cloud Drive on Windows maps these fields to the Windows filesystem files:

For folders:

Cloud Drive for Mac

The Cloud Drive for Mac maps these fields to MacOS files: