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advisories/longencryptionphrases [2019_01_04 12:00] – dan | advisories:longencryptionphrases [2024_03_13 17:10] (current) – removed steven | ||
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- | # Long Encryption Phrases Advisory | ||
- | ##### Last updated Jan. 4, 2019 | ||
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- | A software issue could lead to problems decrypting files under rare circumstances. | ||
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- | The issue has to do with the length of the encryption phrases used on the File Fabric for org. encryption or personal encryption. | ||
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- | You can check your org. encryption phrase on the Encryption tab of the Policies page. In the unlikely event that you are using an org. encryption phrase that is more than 60 characters long or that any of your users are using personal encryption phrases that are more than 60 characters long: | ||
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- | * If the phrase is being used for org. encryption, do not reset the phrase. | ||
- | * Make note of the phrase. | ||
- | * Contact SME Support at support@storagemadeeasy.com so we can help you switch to a shorter phrase. | ||
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- | The 60 character limit for encryption phrases is enforced for org. encryption in the recently released versions 1803.07 and 1808.01 of the File Fabric. | ||
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- | Note that encryption phrases should contain only characters from the standard ASCII character set, which includes these characters: | ||
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- | ! "# | ||
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- | If you have any questions about the File Fabric and encryption phrases please contact us at: < |