Differences

This shows you the differences between two versions of the page.

--- cloudappliance/1808/upgrade-guide [2019_05_30 16:13] – doug
+++ cloudappliance:1808:upgrade-guide [2023_07_06 23:51] (current) – removed steven
@@ Line 1: / Line 1: @@
-===== File Fabric Upgrade To v1808 =====
-latest update: Feb. 22, 2019
-The SME Enterprise File Fabric platform is shipped as a virtual appliance, this makes it easy to deploy. The new generation of Enterprise File Fabric has a more comprehensive way to upgrade.  Upgrades from v10.x SME appliance or later are accomplished in-place, without the need to redeploy and migrate to a new virtual machine.
-Please note that this procedure is written for systems that follow "standard" supported deployment architectures, for advanced deployments please contact support.
-Enterprise File Fabric 1808 is currently available in the SME Enterprise Repository.
-==== Prerequisites ====
-Ensure the following prerequisites are met before beginning an upgrade:
-  * SME version 10.0.X, 1705.X, 1712.X, 1808.X is installed and functional
-  * Public internet access for download patches
-  * A complete backup / snapshot has been done of both the system and the database
-<WRAP center round important 100%>
-Verify storage providers have a valid certificates (especially when upgrading from 10.x or 1705). See [[cloudproviders:certificates]] for more information.
-</WRAP>
-In addition, you must ensure you have full administrator access to the systems.  The following user accounts and passwords will be required:
-  * smeconfiguser
-  * root
-  * appladmin
-  * organizational admin(s) of your organization
-We always recommend that customers first perform an upgrade on a test system. This gives you the opportunity to try out any new features, and validate expected behaviour before and after the upgrade.
-<WRAP center round important 100%>
-During the upgrade, ongoing uploads will be canceled and the site will be unavailable for a short duration, please schedule downtime accordingly.
-</WRAP>
-=== Prepare for the upgrade ===
-To receive upgrades for File Fabric you will need a valid support contract.
-Start by backing up the appliance. This upgrade will be an upgrade of both software and the database, please do not proceed without a good backup. SME does not support a database rollback, so if something does not go to plan, a system restore will be required.
-== Checking storage certificates ==
-Enterprise File Fabric version 1712 introduced greater security controls around storage providers SSL/TLS support. You should ensure you are familiar with these updates before proceeding. Details for this can be [[https://docs.storagemadeeasy.com/cloudappliance/smeinplaceupgrade#checking_storage_certificates|found here]].
-=== Upgrade ===
-Log into the SME appliance as smeconfiguser e.g.
-<code>
-ssh smeconfiguser@cloudfiles.example.com
-</code>
-Change user to root
-<code>
-su -
-</code>
-First remove any previously installed repositories
-<code>
-yum erase sme-earlyaccessrepo -y
-</code>
-Next, we want to ensure that the Enterprise repository is installed. If it is installed already, the output will inform you that there is nothing to change
-<code>
-yum install https://download.storagemadeeasy.com/sme-repo-release-latest.rpm
-</code>
-Now update the appliance with the following command
-<code>
-yum clean all
-yum install sme-package-1808.02 sme-release
-</code>
-Please reboot the system.
-<code>
-reboot
-</code>
-<WRAP center round important 60%>
-Customers using SME’s AD Proxy program to communicate with their LDAP system may experience a problem when trying to import users manually.  When the problem occurs an error message saying “AD proxy: Active Directory Unknown error”  will be displayed.  This problem will only occur if the File Fabric has been upgraded from an older version to v1808 or v1901. The problem can be resolved by reentering the LDAP Base DN on the org. admin’s Auth Systems setup page.
-</WRAP>