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- | ====== File Fabric FAQ ====== | ||
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- | ===== 1 Can I use my own hypervisor (MS Hyper-V, Xen etc)? ===== | ||
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- | Yes, the appliance is provided in OVF format and VMWare VMDK format and is configured with VMWare drivers.\\ | ||
- | * Appliance OS : CentOS 5.8 64bit | ||
- | * Vmware drivers are installed from the [[http:// | ||
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- | Also see: [[http:// | ||
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- | ===== 2 I don’t have DHCP, how do I set the IP address? ===== | ||
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- | Please [[mailto: | ||
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- | ===== 3 Do I need SSL certificates to configure the appliance? ===== | ||
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- | We strongly recommend using SSL certificates, | ||
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- | ===== 4 Can I force to use HTTPS when connecting to the appliance? ===== | ||
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- | You can configure the appliance to always use HTTPS by logging in as // | ||
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- | ===== 5 Can I use the File Fabric to store my files? ===== | ||
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- | In majority of cases appliance works as a gateway to your own storage, but as the appliance is standard CentOS , you can attach a new disk and use it as storage.\\ \\ See the following link for instructions [[http:// | ||
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- | ===== 6 How do I monitor the File Fabric? ===== | ||
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- | Please see [[http:// | ||
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- | ===== 7 How do I upgrade to get the latest File Fabric version? ===== | ||
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- | Please see [[http:// | ||
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- | ===== 8 OK I have configured the File Fabric what do I do next? ===== | ||
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- | Login as pre configured Acme account and add your provider. See [[http:// | ||
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- | ===== 9 The site loads slowly in my browser. What should I do? ===== | ||
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- | Most probably it is the network configuration. A few suggestions.\\ | ||
- | * Check the driver installed are correct for your version of VMWare; | ||
- | * Check your firewall is not blocking or throttling any connections when a client connects to the appliance. | ||
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- | ===== 10 Should I have a firewall in front of the appliance? ===== | ||
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- | We highly recommend having a firewall in front of the appliance as a best practice. | ||
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- | ===== 11 Can I use Active Directory / LDAP to authenticate users? ===== | ||
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- | Of course please see [[http:// | ||
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- | ===== 12 Can I have Highly Available setup with fail over? ===== | ||
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- | You can setup the appliance in Highly Available configuration. Please see [[https:// | ||
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- | ===== 13 Can you tell me more about the security features? ===== | ||
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- | Please see the security white paper [[https:// | ||
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- | ===== 14 I am having issues adding FTP as a storage provider ===== | ||
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- | FTP is not firewall friendly protocol. Login to the appliance as root and stop the firewall “service iptables stop” and try adding the FTP provider again. | ||
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- | ===== 15 Can I backup the File Fabric Appliance? ===== | ||
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- | You can snapshot the appliance or if you just want to backup the meta data you can do it as appliance admin [[http:// | ||
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- | **NOTE:** Please also be sure to check the Cloud Appliance section of the [[https:// | ||
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- | ===== 16 How do I disable contacts created when a user is added ===== | ||
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- | To disable to contacts you need to add the option:\\ \\ disablecreatecontacts = 1\\ \\ to the config file. | ||
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- | ===== 17 I see disk space filling up. What should I do ? ===== | ||
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- | Although the File Fabric does not cache any data, if ' | ||
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- | ===== 18 I am having issues with S3 uploading ? ===== | ||
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- | Each request to S3 and similar storage services carries a timestamp containing the time at which the request was made. S3 and S3 compatible services will refuse to honour a request to read or write a file if the request appears to be too old (older than 15 minutes in the case of S3) or if it is significantly ahead of the current time as known to the storage server.\\ \\ When this happens SME will display an error message. In some cases the error message won’t indicate that a time difference is the cause of the error but, if you see a message inclusive of this text:\\ \\ '' | ||
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