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| clouddav [2018_01_30 17:23] – external edit 127.0.0.1 | clouddav [2018_01_30 22:34] – [8 Things to Note] steven |
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| ===== 8 Things to Note ===== | ===== 8 Things to Note ===== |
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| | {{:/clouddav:steps:sme_8_note.png}} |
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| | If you added files externally to your Cloud Provider and you cannot see them via CloudDav then you either need to enable the **//CloudDav real-time refresh//** from the CloudDav options available from your **//Cloud Dashboard//** on the website, or you need to do a manual refresh of your Cloud Files Cache.. To understand how to do a manual refresh please see [[top5things#step4|here]]. |
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| {{:/clouddav:steps:sme_8_note.png}} | In the later version of iWork there seems to be a bug in which the files is copied but then is copied again (twice). We have debugged this and we see that on the first copy iWork sends the file without Auth headers (authentication) and then when this fails sends it again but with the Auth headers. The save actually works fine, it just takes a little longer. We hope Apple will fix this in a future version. |
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| | SME Encrypted files that are uploaded where the end user holds the encryption key (ie. not stored in SME) are not displayed from a WebDav client connection as it makes no sense to show them as they cannot be un-encrypted from a standard WebDav client. |
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| If you added files externally to your Cloud Provider and you cannot see them via CloudDav then you either need to enable the **//CloudDav real-time refresh//** from the CloudDav options available from your **//Cloud DashBoard//** on the website, or you need to do a manual refresh of your Cloud Files Cache.. To understand how to do a manual refresh please see [[top5things/#step4|here]].\\ \\ In the later version of iWork there seems to be a bug in which the files is copied but then is copied again (twice). We have debugged this and we see that on the first copy iWork sends the file without Auth headers (authentication) and then when this fails sends it again but with the Auth headers. The save actually works fine, it just takes a little longer. We hope Apple will fix this in a future version.\\ \\ SME Encrypted files that are uploaded where the end user holds the encryption key (ie. not stored in SME) are not displayed from a WebDav client connection as it makes no sense to show them as they cannot be un-encrypted from a standard WebDav client.\\ \\ If you are trying to map a network drive using SME CloudDav on any version of windows from XP onwards then we would recommend you install [[https://storagemadeeasy.com/files/c9ba9faf6bc655f98572b287a34af379.reg|these registry fixes]] that solve many issues with Windows WebDAV, including authentication and correct working with Office 2010+.\\ \\ | If you are trying to map a network drive using SME CloudDav on any version of windows from XP onwards then we would recommend you install [[https://storagemadeeasy.com/files/c9ba9faf6bc655f98572b287a34af379.reg|these registry fixes]] that solve many issues with Windows WebDAV, including authentication and correct working with Office 2010+. |
| ===== 3 Opening Storage Made Easy Cloud files from iWork Part One ===== | ===== 3 Opening Storage Made Easy Cloud files from iWork Part One ===== |
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