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--- clouddrive/win/faq [2020_10_29 18:16] – [8 Uploading / Copying files] steven
+++ clouddrive:win:faq [2021_09_27 17:55] – external edit 127.0.0.1
@@ Line 2: / Line 2: @@
 ====== Cloud Drive for Windows FAQ / Restrictions ======
-last updated November 19, 2019
+last updated March 12th, 2021
 See full documentation at [[:windowstools/clouddrive]]
@@ Line 129: / Line 129: @@
 The Cloud Drive has a setting for deleting the cache when the PC is shut down.  That setting also applies when the user logs out.  For most use cases this setting should not be activated.  If it is activated then you run the risk of the cache being deleted while it contains files that have not yet been uploaded.
-===== 15 Processor Support =====
+===== 15 OneDrive AutoSave interference =====
-The Cloud Tools are not certified for use with ARM processors.
+Updates by Microsoft to OneDrive and AutoSave can lead to interference with regards to saving files that are opened from the Cloud Drive.
+AutoSave is enabled on a per file basis and starts to automatically save files back to OneDrive. At this point files are no longer being saved back to the drive even when an explicit save is done, they will be save to OneDrive.
+To prevent this it is recommended to turn on AutoSave to OneDrive off when working with the Drive.
+To turn it off as a default for all Office documents change the "Office" setting in OneDrive, right-click the OneDrive icon. Office Tab. Uncheck the box.
+{{ ::onedrive-autosave.jpg?400 |}}
+\\  \\
+Admin's can also use a Windows policy setting to turn off AutoSave by default. There are separate policy settings for Excel, PowerPoint, and Word.
+For example, the policy setting for Word is named "Turn AutoSave OFF by default in Word" and can be found under the "Microsoft Office 2016\AutoSave" Policy Path.
+\\  \\
+To use these policy settings, make sure to [[https://www.microsoft.com/download/details.aspx?id=49030|download]] the latest Administrative Template files (ADMX/ADML) from the Microsoft Download Center.
+===== 16 Processor Support =====
+The Cloud Tools are not currently certified for use with ARM processors.