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clouddrive:win:faq [2024_03_19 22:28] – [Cloud Drive for Windows FAQ / Restrictions] stevenclouddrive:win:faq [2024_04_22 21:30] (current) – external edit 127.0.0.1
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 Data loss is always a possibility when using any software, including the Cloud Drive. It can occur due to networking interruptions, program defects or hardware malfunctions.  The following steps are recommended to minimize the likelihood of data loss due to any of these causes when using the Cloud Drive: Data loss is always a possibility when using any software, including the Cloud Drive. It can occur due to networking interruptions, program defects or hardware malfunctions.  The following steps are recommended to minimize the likelihood of data loss due to any of these causes when using the Cloud Drive:
  
-1. Save your work frequently.  You may be able to set your application to do this automatically.  If not, save manually. \\ \\+1. Save your work frequently.  You may be able to set your application to do this automatically.  If not, save manually.
  
-2. If you are using Microsoft Office ensure you have AutoRecover turned on and that the AppData directory is set locally (which is the default location). \\ \\+2. If you are using Microsoft Office ensure you have AutoRecover turned on and that the AppData directory is set locally (which is the default location).
  
-2. If your application writes temporary files and allows you to set a location for them, set the location to a directory on your local disk, not the Cloud Drive. \\ \\+2. If your application writes temporary files and allows you to set a location for them, set the location to a directory on your local disk, not the Cloud Drive.
  
 The Cloud Drive uploads saved files from its cache when those files have been closed by the programs that wrote them.  Different programs have different strategies for managing the files that are being edited.  You may find that a program you are using, Acrobat Reader for example, does not frequently close the files it is being used to edit.  You can always force a program to close a file by exiting the program.  Then the file will be uploaded by the Cloud Drive from its cache to the storage attached to Access Anywhere. The Cloud Drive uploads saved files from its cache when those files have been closed by the programs that wrote them.  Different programs have different strategies for managing the files that are being edited.  You may find that a program you are using, Acrobat Reader for example, does not frequently close the files it is being used to edit.  You can always force a program to close a file by exiting the program.  Then the file will be uploaded by the Cloud Drive from its cache to the storage attached to Access Anywhere.
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