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cloudedit [2018_01_30 17:23] – external edit 127.0.0.1 | cloudedit [2019_08_07 21:21] – [System Requirements] steven | ||
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- | ====== | + | ====== |
- | ===== What is CloudEdit? ===== | + | ===== What is Cloud Edit? ===== |
- | CloudEdit | + | Cloud Edit is a feature that allows end users to edit or files opened on the SME web interface directly on the desktop (Windows or Mac). This works independent of whatever the back-end storage is. |
- | ===== How to work with CloudEdit | + | ===== System Requirements ===== |
+ | |||
+ | Cloud Edit is supported for the current and prior MacOS releases The latest version is Cloud Edit 2.0 supporting High Sierra (10.13) and Mojave (10.14). | ||
+ | |||
+ | CloudEdit may be downloaded on demand through the File Manager . CloudEdit is also included within the [[maccloudtools]]. | ||
+ | |||
+ | ===== How to work with Cloud Edit ===== | ||
From the point of download, the Cloud Edit app: | From the point of download, the Cloud Edit app: | ||
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- Checks every 3 seconds whether the downloaded file has been changed since it was last checked. If it has, it is automatically uploaded. | - Checks every 3 seconds whether the downloaded file has been changed since it was last checked. If it has, it is automatically uploaded. | ||
- | ===== Enabling | + | ===== Enabling |
- | CloudEdit | + | Cloud Edit is enabled and available by default for free, personal and business SaaS Accounts. It is also included when deploying the SME Enterprise Edition. |
- | For team users ensure that CloudEdit | + | For team users ensure that Cloud Edit is enabled for the Organization. This can be done by logging in as the Org Admin, then go to Organization> |
===== Supported Browsers ===== | ===== Supported Browsers ===== | ||
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* Safari (last two versions) | * Safari (last two versions) | ||
- | It may work in other browser | + | It may work in other browsers |
- | ===== CloudEdit | + | ===== Cloud Edit FAQ's ===== |
- | If there is an issue with CloudEdit | + | If there is an issue with Cloud Edit launching you should check the following: |
- | Anti Virus could be blocking | + | Anti Virus could be blocking |
* Browser settings (are there browse security restrictions in place. Try and disable all plugins and retry to validate there are no plugins interfering ) | * Browser settings (are there browse security restrictions in place. Try and disable all plugins and retry to validate there are no plugins interfering ) | ||
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Further Actions: | Further Actions: | ||
- | * Remove | + | * Remove |
- | * Check Cloudedit | + | * Check Cloud Edit logs. The log is shown when clicking on the Cloud Edit tray icon (or tray icon menu -> Show Cloud Edit). The log is rotated after 10000 lines, i.e. the last 10000 lines are kept. It is shown in realtime, so one can view how CloudEdit works/ |