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cloudedit [2018_01_30 17:23] – external edit 127.0.0.1 | cloudedit [2024_03_19 22:27] (current) – steven | ||
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- | ====== | + | ====== |
+ | |||
+ | == page last updated: July 24, 2023 == | ||
===== What is CloudEdit? ===== | ===== What is CloudEdit? ===== | ||
- | CloudEdit is a feature that allows end users to edit or files opened | + | CloudEdit is a feature that allows end users to view and edit files opened |
+ | |||
+ | See also [[: | ||
+ | |||
+ | ===== System Requirements ===== | ||
+ | |||
+ | CloudEdit is supported for the current and prior MacOS and Windows releases. | ||
+ | |||
+ | CloudEdit may be downloaded on demand through the File Manager. CloudEdit | ||
===== How to work with CloudEdit ===== | ===== How to work with CloudEdit ===== | ||
- | From the point of download, the Cloud Edit app: | + | From the point of download, the CloudEdit |
- Opens the downloaded file in the associated application. | - Opens the downloaded file in the associated application. | ||
- Stores the downloaded file name in an internal list. | - Stores the downloaded file name in an internal list. | ||
- Checks every 3 seconds whether the downloaded file has been changed since it was last checked. If it has, it is automatically uploaded. | - Checks every 3 seconds whether the downloaded file has been changed since it was last checked. If it has, it is automatically uploaded. | ||
+ | |||
+ | <WRAP center round important 100%> | ||
+ | When switching between Access Anywhere accounts, first close any documents that have been opened with CloudEdit. | ||
+ | </ | ||
+ | |||
===== Enabling CloudEdit ===== | ===== Enabling CloudEdit ===== | ||
- | CloudEdit is enabled and available by default | + | CloudEdit is enabled and available by default. |
For team users ensure that CloudEdit is enabled for the Organization. This can be done by logging in as the Org Admin, then go to Organization> | For team users ensure that CloudEdit is enabled for the Organization. This can be done by logging in as the Org Admin, then go to Organization> | ||
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* Safari (last two versions) | * Safari (last two versions) | ||
- | It may work in other browser | + | It may work in other browsers |
- | ===== CloudEdit FAQ' | + | ===== Locking |
+ | |||
+ | When a file is opened and locked through Windows CloudEdit and then subsequently closed without having been saved, how long the lock will be held depends on a couple of settings. If the Tools were packaged with the automatic lock time of one hour enabled then the lock will expire an hour after the file was opened. | ||
+ | |||
+ | When a file has been opened and locked with Mac CloudEdit, the lock is released when the file is closed. | ||
+ | |||
+ | ## Troubleshooting | ||
+ | |||
+ | ### Cloud Edit Does Not Start | ||
If there is an issue with CloudEdit launching you should check the following: | If there is an issue with CloudEdit launching you should check the following: | ||
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Further Actions: | Further Actions: | ||
- | * Remove | + | * Remove |
- | * Check Cloudedit | + | * Check CloudEdit |
+ | |||
+ | ### What are Cloud Edit files stored? (Mac) | ||
+ | |||
+ | Files can be found under ```$TMPDIR``. | ||
+ | |||
+ | cd $TMPDIR | ||
+ | |||
+ | ### What version of Cloud Edit is running? (Mac) | ||
+ | |||
+ | You can find CloudEdit apps that are installed on a Mac by navigating to "About this Mac" -> " | ||
+ | |||
+ | {{:: | ||
+ | |||
+ | If you have multiple Cloud Edit applications installed, to see which one is running first open up Activity Monitor. | ||
+ | |||
+ | Note that Cloud Edit does not start until it's first accessed. | ||
+ | |||
+ | {{: | ||
+ | ### Logs (Mac) | ||
+ | |||
+ | Logs can be found at ~/ | ||
+ | |||
+ | {{: | ||