Differences

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--- cloudftp [2018_01_30 17:23] – external edit 127.0.0.1
+++ cloudftp [2018_02_09 00:35] – steven
@@ Line 1: / Line 1: @@
+# CloudFTP
+CloudFTP is an FTP Server protocol provided by the File Fabric.  It's ideal for use with cloud storage that do not natively support FTP. Once a Cloud has been added to your Storage Made Easy Account, if CloudFTP is enabled for your account you will be able to access it from any FTP Client.
+## 1 Accessing CloudFTP
+{{ :/cloudftp:steps:sme_1_accessing_cloudftp.png }}
-====== CloudFTP ======
+To access CloudFTP you should be able to use any FTP Client. Use your Storage Made Easy username and password as credentials.
+We recommend using Passive mode from the FTP client. Active mode is supported but is harder for users to configure.  To upload large files you may need to use the maximum timeout for your FTP client.
-CloudFTP is an FTP implementation on top of Clouds that do not natively support FTP. Once a Cloud has been added to your Storage Made Easy Account, if CloudFTP is enabled for your account You will be able to access it from any FTP Client.
+### US Server
-===== 1 Accessing CloudFTP =====
+FTP is available on port 21, the default FTP port. Client firewalls must allow egress ports 20000-21000.
+    ftp.storagemadeeasy.com:21
+FTPS is available on port 990, the default FTPS port. Client firewalls must allow egress ports 20000-21000.
-{{:/cloudftp:steps:sme_1_accessing_cloudftp.png}}
+    ftp.storagemadeeasy.com:990
-To access CloudFTP:\\ \\ **US Server**:\\ \\ FTP:%%//%%ftp.storagemadeeasy.com Port 21\\ \\ FTPS:%%//%%ftp.storagemadeeasy.com Port 990\\ \\ **EU Server**:\\ \\ FTP:%%//%%ftpeu.storagemadeeasy.com Port 21\\ \\ FTPs:%%//%%ftpeu.storagemadeeasy.com Port 990\\ \\ Using your Storage Made Easy username and password as authentication. You should be able to use any FTP Client to make the connection.\\ \\ **Note:**\\ \\ Our recommendation is to use Passive mode from the FTP client as this is the easiest way to interact with the solution, although Active mode should also be supported, it is harder for users to setup.\\ \\ You should ensure you extend the timeout to maximum in the FTP clients that you use and not use the default as you will likely have trouble uploading large files if you do not change.\\ \\ **Restrictions:**\\ \\ On the SME SaaS service CloudFTP is restricted to 3 MB/sec download speed (this restriction does not apply to enterprise on-premise or IaaS dedicated server use).\\ \\ CloudFTP grants 5 connection per user. If you try to use CloudFTP concurrently you may breach this limit and therefore the connection will not work.\\ \\ If you a require a solution that scales beyond this we offer dedicated server FTP server gateways. Please <ask> for more information on this.\\ \\ \\ \\ \\
+### EU Server
+FTP is available on port 21, the default FTP port. Client firewalls must allow egress ports 20000-21000.
+    ftp://ftpeu.storagemadeeasy.com:21
+FTPS is available on port 990, the default FTPS port. Client firewalls must allow egress ports 20000-21000.
+    ftps://ftpeu.storagemadeeasy.com:990
+### Appliance
+By default the File Fabric Cloud FTP service is configured to run an FTP service on port 21 and an FTPS service (FTP over SSL) on port 990.
+Check the health of Cloud FTP service by logging into the appliance and running the command:
+    systemctl status cloudftp
+The service uses the configuration file:
+    /var/www/smestorage/ftpserver/ftpserver.conf
+The CloudFTP log can be found at:
+    /var/www/smestorage/sftpserver/sftpserver/log.txt
+## Restrictions
+On the SME SaaS service CloudFTP is restricted to 3 MB/sec download speed (this restriction does not apply to enterprise on-premise or IaaS dedicated server use).
+CloudFTP grants 5 connection per user. If you try to use CloudFTP concurrently you may breach this limit and therefore the connection will not work.
+If you a require a solution that scales beyond this we offer dedicated server FTP server gateways. Please contact us for more information.