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standalone/drive/troubleshooting [2019_08_08 20:13] stevenstandalone:drive:troubleshooting [2023_06_22 05:41] – external edit 127.0.0.1
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 # InfiniDrive Troubleshooting # InfiniDrive Troubleshooting
 +
 +#### last updated on: Aug. 26, 2020
  
 [[:standalone/drive|Documentation]] | [[:standalone/drive|Documentation]] |
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 The drive runs as two processes. The Drive and the Drive Uploader.  The drive runs as two processes. The Drive and the Drive Uploader. 
-The Drive process handles requests from the FUSE drive such as open, write and rename. When an updated or created file is closed it's handed to the Uploader which sends the file to object storage.+The Drive process handles requests from the FUSE drive such as open, write and rename. When an updated or created file is closed it's handed to the Uploader which sends the file to the server.
  
 ## Installation ## Installation
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 The drive runs as user application for a single user, as a mapped drive. Different users will run their own instance of the drive, typically with different credentials. The drive runs as user application for a single user, as a mapped drive. Different users will run their own instance of the drive, typically with different credentials.
  
-A Drive can also be licensed for Server installations, and installed as a service. Applications typically then access the drive via a UNC Path.  Please contact sales@storagemadeeasy.com for more information.+A Drive can also be licensed for Server installations, and installed as a service. Please contact sales@storagemadeeasy.com for more information.
  
 ## Detail ## Detail
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 Files that have been created but not uploaded are flagged with the OFFLINE attribute.  These will appear in a directory list with parenthesis around their size. Files that have been created but not uploaded are flagged with the OFFLINE attribute.  These will appear in a directory list with parenthesis around their size.
  
-    C:\Users\steven\AppData\Local\IBM COS\Cache\marketing101> dir/s+    C:\Users\steven\AppData\Local\Jon\Cache\marketing101> dir/s
     08/07/2019  03:27 PM    <DIR>          .     08/07/2019  03:27 PM    <DIR>          .
     08/07/2019  03:27 PM    <DIR>          ..     08/07/2019  03:27 PM    <DIR>          ..
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 ## Logging ## Logging
  
-There are a number of logs that can help troubleshoot issues relating to the operation of the drive. Turn on the logs via the menu from the toolbar icon.+There are a number of logs that can help troubleshoot issues relating to the operation of the drive. Turn on the logs via the menu from the taskbar icon.
  
 Log files are created only when the first applicable log entry is written. Log files are rotated after a certain size. Log files are created only when the first applicable log entry is written. Log files are rotated after a certain size.