Differences

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--- standalone/drive [2019_08_07 23:07] – [Settings] added link to new troubleshooting page steven
+++ standalone/drive [2020_04_15 21:05] – [Authentication] steven
@@ Line 67: / Line 67: @@
 ## FAQ
-Q. Can I access the drive from other applications?
+**Can I access the drive from other applications?**
-A. Yes, the drive will be available through an application’s Open File and Save
+Yes, the drive will be available through an application’s Open File and Save
 functions.
-Q. Can I access the drive from a command prompt or terminal?
+**Can I access the drive from a command prompt or terminal?**
-A. Yes, the drive can be accessed like a file system in this respect.
+Yes, the drive can be accessed like a file system in this respect.
+**Does the drive cache?**
+Yes, the drive caches file content and folder metadata for performance. Cache settings can be managed under configuration settings.
-Q. Does the drive cache?
+**Does the drive find new content that has been uploaded directly (not via
-A. Yes, the drive caches to speed up access. Cache settings can be managed
+the drive) to the object storage?**
-under configuration settings.
-Q. Does the drive find new content that has been uploaded directly (not via
+Yes, the drive will show latest content on the storage provider instance
-the drive) to the object storage?
-A. Yes, the drive will show latest content on the storage provider instance
 whether the content was uploaded through the drive or to the storage
 provider directly.
+**Why does the drive show 2TB available when I have unlimited cloud storage?**
+The drive shows the maximum space available of the drive used for the cache.
 ## Installation
@@ Line 107: / Line 114: @@
 Authentication is specific to the storage provider, typically an id and password. An endpoint can be provided for private clouds.
- * **S3** - Access key ID and secret access key
- * **OpenStack Swift** - User name, password and either Tenant Name or Tenant Id. Contact your provider for more information.
  * **Azure** - Account name and either your primary or secondary key
  * **Google** - Open the [[https://console.cloud.google.com/projectselector/storage/settings|Cloud Storage Settings]] page in the [[https://console.cloud.google.com/|Google Cloud Platform Console]]; Select "Interoperability"; If you have not set up interoperability before, click "Enable interoperability access"; Click "Create a new key".
+ * **IBM Cloud Object Storage** - (IBM COS) Endpoint, Access key ID and secret access key. The endpoint must not include the bucket name.
+ * **OpenStack Swift** - User name, password and either Tenant Name or Tenant Id. Contact your provider for more information.
  * **Rackspace Files** - User name and API key
+ * **S3** - Access key ID and secret access key. The endpoint must **not** include the bucket name.
 For OpenStack Swift the option "Use internal URLs when possible" is an optimization for Local Area Networks.