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windowstools [2019_07_31 16:26]
steven
windowstools [2020_01_16 07:49] (current)
dan [SME Windows File Fabric App Suite]
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-====== Windows ​Cloud Tools ======+====== ​SME Windows ​File Fabric App Suite ======
  
-[[windowstools/​relnotes|Release Notes]]+See also [[windowstools/​relnotes|Release Notes]] | [[:​packagers/​windows]]
  
-Last updated on Dec112018. +Last updated on Jan162020.
- +
-This manual is based on version 8.6.7 of the Windows App Suite.+
  
 You can obtain the free version of the Windows Cloud DashBoard with Cloud File Manager from [[https://​storagemadeeasy.com/​clients_and_tools|here]].,​ and the paid version from [[https://​storagemadeeasy.com/​personal|here]]. If you have purchased the paid cloud tools you can find the latest version of the tools from "​**//​Cloud Apps"//​** on the sidebar after login to the Storage Made Easy website. You can obtain the free version of the Windows Cloud DashBoard with Cloud File Manager from [[https://​storagemadeeasy.com/​clients_and_tools|here]].,​ and the paid version from [[https://​storagemadeeasy.com/​personal|here]]. If you have purchased the paid cloud tools you can find the latest version of the tools from "​**//​Cloud Apps"//​** on the sidebar after login to the Storage Made Easy website.
  
-===== 1 Installing the Windows ​Cloud Tools =====+Note that the Windows Cloud Tools are not compatible with Windows running on ARM processors.  
 +===== 1 Installing the SME Windows ​File Fabric Apps =====
  
  
- +The Windows App Suite can be installed on 32 bit or 64 bit Windows. The Windows ​Apps are certified against the most recent ​ version of Windows ​with its most recent service pack. The Apps include:\\ \\ 1. Control Panel\\ 2. Libre Office and Microsoft Office Cloud Toolbar plug-in'​s\\ 3. Cloud drive (assigned a drive letter)\\ 4. Cloud DashBoard Explorer\\ 6. Mail Backup\\ 7. Cloud Migration App\\ 8. Cloud Edit \\ \\ The virtual drive installs new drivers and required a reboot. ​
-{{:/​windowstools:​steps:​sme_1_installing_the_windo.png}} +
- +
-The Windows App Suite can be installed on 32 bit or 64 bit Windows ​and supports ​Windows ​8 / 8.1 and Windows ​10. The Apps include:\\ \\ 1. Control Panel\\ 2. Libre Office and Microsoft Office Cloud Toolbar plug-in'​s\\ 3. Cloud drive (assigned a drive letter)\\ 4. Cloud DashBoard Explorer\\ 6. Mail Backup\\ 7. Cloud Migration App\\ \\ The virtual drive installs new drivers and required a reboot. If you don't need to use the virtual drive then you can use the other programs without rebooting.+
  
 __Silent Install__ __Silent Install__
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 +After installation the latest version of the Apps reside in a Program group called '​Enterprise File Fabric'​ (if you are using an older version they may reside in a program group called 'SME Cloud Tools'​). ​
  
-{{:/​windowstools:​steps:​sme_2_post_install.png}} +You can uninstall the tools from here or directly from the Windows Control Panel.
- +
-After installation the Storage Made Easy tools reside in a Program group called 'SME Cloud Tools'​. ​You can also uninstall the tools from here or directly from the Windows Control Panel.+
  
  
-===== 3 Norton ​Anti Virus =====+===== 3 Anti Virus =====
  
-{{:/​windowstools:​steps:​sme_3_norton_anti_virus.png}} 
  
-If you having any issues with false positive alerts from Norton Anti Virus (or any other AV Apps) you may need to exempt ​the software ​from Norton A/V to stop these alerts coming upTo to that:+You should be aware of potential ​false positive alerts from AV Apps, particularly with the Cloud Drive. Symptoms can include the drive hanging, or not starting, or being very slow to work with. If this occurs You may need to make an exemption or whitelist ​the software.
  
- 1. On the main UI panel, under Computer click Settings. This will bring up the Settings dialog box. 
- 2. Under Scan Exclusions click Configure. This will display the Scan Exclusions dialog box. 
- 3. Under the lower-half of the screen under Auto-Protect Exclusions click the Add button. This will bring up a dialog to add a new item. You can then choose to exclude the Program Files->​Storage Made Easy Directory. 
-  ​ 
-Other virus or firewall blocking software can cause similar issues and you should check your help files to see how to exclude or whitelist software. 
  
  
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 {{:/​windowstools:​steps:​sme_4_first_login.png}} {{:/​windowstools:​steps:​sme_4_first_login.png}}
  
-You can enter your username and password for login directly in the Storage Made Easy Control Panel. There are also options for secure access and whether to remember your login details.+You can enter your username and password for login directly in the File Fabric ​Control Panel. There are also options for secure access and whether to remember your login details.
  
 +If you are using the Enterprise on-premises product then you will need to amend the application endpoint to be that to where you deployed the File Fabric.
  
 ===== 5 Desktop integration ===== ===== 5 Desktop integration =====
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-{{:/​windowstools:​steps:​sme_5_desktop_integration.png}} +{{:winddeskint.png?400|}}
- +
-You can switch to the tab called '​Desktop integration'​ from the Storage Made Easy Control Panel to configure which options are turned '​on'​ or '​off'​.  \\ \\ These are reasonably self explanatory. The context menu options enable integration with the Windows shell on right click from the Windows file explorer. The Microsoft and Open Office add-ins add a cloud toolbar to both Microsoft and Libre Office.+
  
 +The desktop integration options are reasonably self explanatory. The context menu options enable integration with the Windows shell on right click on files when in the Cloud Drive (in the Windows stock file explorer).
  
 +There is an additional shell option available for desktop files called '​upload'​ which enables users to upload files from desktop directories without have to navigate to the Cloud Drive.
 ===== 6 Which Virtual Drive ? ===== ===== 6 Which Virtual Drive ? =====
  
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 {{:/​windowstools:​steps:​sme_6_which_virtual_drive_.png}} {{:/​windowstools:​steps:​sme_6_which_virtual_drive_.png}}
  
-There are actually 2 drive technologies that exist from Storage Made Easy. Choosing which you want to use is going to be dependent on the needs of of your Organization. Lets look at the differences between the 2:\\ \\ **Installable Cloud Drive:** You can assign this drive a drive letter and you can access it even via DOS at the command line. It also features a cloud cache that caches files locally and polls the cloud for updates. You can double click files to edit and save them back to the Cloud.\\ \\ DrawBacks: It required a physical install so if you require a zero install client you should use the CloudDav / WebDav zero install drive.\\ \\ **CloudDav Drive:  ** CloudDav is actually a universal webdav layer that SME adds over all clouds mapped to an account to enable them to be accessed from WebDav. Windows supports using WebDav as a drive. ​SME makes this easy by just clicking the '​Map'​ button in the SME control panel.  \\ \\ Disadvantages:​   Due to the way WebDav works on Windows it can be a little slower than the physical install drive outlined above as the WebDav protocol is quite chatty.\\ \\ Advantages: WebDav is firewall friendly. Windows has built in support for WebDav, and if Internet Information Server is being used (IIS) then file locking over SMB shares is honoured by the drive.\\ \\ \\+There are actually 2 drive technologies that exist that can be used with the File Fabric. Choosing which you want to use is going to be dependent on the needs of of your Organization. Lets look at the differences between the 2:\\ \\ **Installable Cloud Drive:** You can assign this drive a drive letter and you can access it even via DOS at the command line. It also features a cloud cache that caches files locally and polls the cloud for updates. You can double click files to edit and save them back to the Cloud.\\ \\ DrawBacks: It required a physical install so if you require a zero install client you should use the CloudDav / WebDav zero install drive.\\ \\ **CloudDav Drive:  ** CloudDav is actually a universal webdav layer that the File Fabric ​adds over all clouds mapped to an account to enable them to be accessed from WebDav. Windows supports using WebDav as a drive. ​The File Fabric ​makes this easy by just clicking the '​Map'​ button in the File fabric ​control panel.  \\ \\ Disadvantages:​   Due to the way WebDav works on Windows it can be a little slower than the physical install drive outlined above as the WebDav protocol is quite chatty.\\ \\ Advantages: WebDav is firewall friendly. Windows has built in support for WebDav, and if Internet Information Server is being used (IIS) then file locking over SMB shares is honoured by the drive.\\ \\ \\
  
  
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 {{:/​windowstools:​steps:​sme_8__32_64_bit_network_c.png}} {{:/​windowstools:​steps:​sme_8__32_64_bit_network_c.png}}
  
-You can assign the SME network drive a drive letter and you can access it even via DOS at the command line. It also features a cloud cache that caches files locally and polls the cloud for updates. You can double click files to edit and save them back to the Cloud.\\ \\ To enable the network drive:\\ \\ 1. Right click on the drive in the Windows control Panel and choose settings.\\ 2. From the settings page login\\ 3. Select your drive letter and choose to Mount the drive.+You can assign the File Fabric ​network drive a drive letter and you can access it even via DOS at the command line. It also features a cloud cache that caches files locally and polls the cloud for updates. You can double click files to edit and save them back to the Cloud.\\ \\ To enable the network drive:\\ \\ 1. Right click on the drive in the Windows control Panel and choose settings.\\ 2. From the settings page login\\ 3. Select your drive letter and choose to Mount the drive.
  
  
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 The Cloud Drive is assigned an actual drive letter and can be used from DOS as well as the Windows File Explorer. Clicking on the Computer tab from the windows explorer gives gives access to the drive or you can just select whatever drive letter you assigned from the file tree.\\ \\ Any MS Office / Libre Office files that are opened from the drive are auto-locked on open and unlocked on exit.\\ \\ Tip: Create a shortcut of the drive on your desktop The Cloud Drive is assigned an actual drive letter and can be used from DOS as well as the Windows File Explorer. Clicking on the Computer tab from the windows explorer gives gives access to the drive or you can just select whatever drive letter you assigned from the file tree.\\ \\ Any MS Office / Libre Office files that are opened from the drive are auto-locked on open and unlocked on exit.\\ \\ Tip: Create a shortcut of the drive on your desktop
 +
 +<WRAP center round info 100%>
 +Note that empty files created in the Cloud Drive will not be uploaded to the File Fabric and to the underlying storage system that contains the folder in which they were created. ​ In particular, note that some Office file types such as .docx and .pptx are created as empty files from the Windows Explorer context (right click) menu.  These files won't be uploaded until they have been opened for editing and then saved.
 +</​WRAP>​
 +
  
  
-===== 10 Cloud driveoptions ​=====+===== 10 Cloud DriveOptions ​=====
  
  
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-===== 11 Cloud drive: Right click options =====+===== 11 Cloud Drive: Right click options =====
  
  
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 {{:/​windowstools:​steps:​sme_11__32_64_bit_network_c.png}} {{:/​windowstools:​steps:​sme_11__32_64_bit_network_c.png}}
  
-In windows file explorer ​you can right click the network cloud drive and get access to Cloud file actions. These are specifically:​\\ \\ - Set/Unset the file to be public\\ - Lock/Unlock the file\\ - Get a unique URL for a file\\ - Add a file comment\\ - View file comments\\ - Check the Cloud properties of the file+In windows file explorer ​users can 'right click' ​the network cloud drive and get access to 'Cloud File Actions'​. These are specifically:​\\ \\ - Set/Unset the file to be public\\ - Lock/Unlock the file\\ - Get a unique URL for a file\\ - Add a file comment\\ - View file comments\\ - Check the Cloud properties of the file
  
  
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 {{:/​windowstools:​steps:​sme_12_webdav_cloud_drive.png}} {{:/​windowstools:​steps:​sme_12_webdav_cloud_drive.png}}
  
-  The CloudDav Drive can only be turned on if CloudDav is enabled for your Account. You can check if it is from the CloudDav tab within the Storage Made Easy Control Panel.\\ \\ If it s you can map CloudDav to a virtual drive. CloudDav is actually a universal webdav layer that we add over all clouds mapped to your account. Windows supports using WebDav as a drive. We make this easy by just clicking the '​Map'​ button.   This will present you with the ability to choose which drive letter to map the drive to.+  The CloudDav Drive can only be turned on if CloudDav is enabled for your Account. You can check if it is from the CloudDav tab within the File Fabric ​Control Panel.\\ \\ If it users can map CloudDav to a virtual drive. CloudDav is actually a universal webdav layer that we add over all clouds mapped to your account. Windows supports using WebDav as a drive. We make this easy by just clicking the '​Map'​ button.   This will present you with the ability to choose which drive letter to map the drive to.
  
  
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-{{:/​windowstools:steps:​sme_18_the_cloud_dashboard.png}}+{{::clouddash.png?400|}}
  
-The Cloud DashBoard is your entry point into many of the Storage Made Easy features and Services. ​Some of the functions ​are only available ​for the Storage Made Easy business users. These are listed under 'Cloud Organization'​ and use of them is dependant on having a business account.\\ \\ If you wish to get back to the login page from this screen you can click the username in the bottom right of the screen.+The Cloud DashBoard is your entry point into many of the File Fabric ​features and Services. ​It serves as a mechanism to get to some of the Admin functions ​that would otherwise ​only be available from the Web as well as an entry point into the Cloud Explorer application.
  
  
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-===== 26 Files Explorer: Sharing a file over Twitter ===== 
  
  
- +===== 26 Files Explorer: Managed file sharing over email =====
-{{:/​windowstools:​steps:​sme_26_files_explorer_shar.png}} +
- +
-You can share a file over Twitter from the Cloud DashBoard by either right clicking on a file in the Cloud Files view, and choosing to share via Twitter or selecting a file and using the sharing icon to choose the option to share with Twitter.\\ \\ This is optional and can be blocked in team accounts by the Admin but it can be useful, particularly if users of Twitter have their phone integrated with their Twitter account as it provides a cheap (free) way to use Twitter as an SMS carrier. +
- +
- +
-===== 27 Files Explorer: Managed file sharing over email =====+
  
  
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-===== 28 Files Explorer: File Properties =====+===== 27 Files Explorer: File Properties =====
  
  
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-===== 29 Files Explorer: Cloud Files Search =====+===== 28 Files Explorer: Cloud Files Search =====
  
  
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-===== 30 Files Explorer: Managing your Clouds =====+===== 29 Files Explorer: Managing your Clouds =====
  
  
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-===== 31 Files Explorer: Managing Amazon S3 and Rackpace =====+===== 30 Files Explorer: Managing Amazon S3 and Rackpace =====
  
  
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-===== 32 Cloud DashBoard: Business Groups =====+===== 31 Cloud DashBoard: Business Groups =====
  
  
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-===== 33 Cloud DashBoard: Importing Contacts =====+===== 32 Cloud DashBoard: Importing Contacts =====
  
  
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-===== 34 Cloud DashBoard: Message Centre =====+===== 33 Cloud DashBoard: Message Centre =====
  
  
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-===== 35 Cloud DashBoard: Email backup =====+===== 34 Cloud DashBoard: Email backup =====
  
  
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-===== 36 Sync Centre =====+===== 35 Sync Centre =====
  
  
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-===== 37 Sync Centre Options =====+===== 36 Sync Centre Options =====
  
  
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-===== 38 Sync Centre Scheduling =====+===== 37 Sync Centre Scheduling =====
  
  
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 Each Sync pair can be setup with a one of the pre-defined sync schedule options. If more fine grained control on the sync schedule is required then this can done by using the underlying Windows Task scheduler which is what the SME sync centre is using to schedule its syncs.\\ \\ To run the Task scheduler simply type "​scheduler'​ in the search programs and files dialog\\ \\ {{:/​windowstools:​steps:​sme_cloudsynctask.png}}\\ \\ Each Sync pair can be setup with a one of the pre-defined sync schedule options. If more fine grained control on the sync schedule is required then this can done by using the underlying Windows Task scheduler which is what the SME sync centre is using to schedule its syncs.\\ \\ To run the Task scheduler simply type "​scheduler'​ in the search programs and files dialog\\ \\ {{:/​windowstools:​steps:​sme_cloudsynctask.png}}\\ \\
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