Latest update: Oct 8, 2024
Important: These instructions apply to upgrades from versions 2309.x and above.
This procedure is written for systems that follow standard single-node deployment architectures. For advanced deployments see Multiple Node Upgrades.
Start by backing up the appliance. The upgrade to will be an upgrade of both software and the database. Please do not proceed without a good backup. The upgrade does not support a database rollback, so if something does not go to plan, a system restore will be required.
Upgrades must be performed during service windows. User access to the Access Anywhere Server should be suspended during the service window. The server upgrade from 2402 should take under 30 minutes.
Log into the appliance via SSH as smeconfiguser e.g.
ssh smeconfiguser@naa.example.com
Switch to the root user
su -
Stop services
systemctl is-enabled crond && systemctl stop crond && echo 'Stopped Cron' systemctl is-enabled httpd && systemctl stop httpd && echo 'Stopped HTTPD'
Apply software updates
yum clean all yum update sme-externalrepo yum install sme-package-2402.0
and to update third-party components
yum update
Now please reboot the system.
reboot
If you are upgrading from a release earlier than 2401 follow the 2401 Upgrade Guide: Post Upgrade Tasks.