See also Release Notes v2006.

latest update: September 08, 2020

The 2006.00 version is currently only available in SME's Early Access program. Please contact support to enquire about early access.

The SME Enterprise File Fabric platform is shipped as a virtual appliance, this makes it easy to deploy. The new generation of Enterprise File Fabric has a more comprehensive way to upgrade. Upgrades from v10.x SME appliance or later are accomplished in-place, without the need to redeploy and migrate to a new virtual machine.

Please note that this procedure is written for systems that follow “standard” supported deployment architectures, for advanced deployments please contact support.

Enterprise File Fabric 2006 is currently only available in the SME Early Access Repository.

Prerequisites

Ensure the following prerequisites are met before beginning an upgrade:

  • You have the new style SME File Fabric Appliance license
  • SME version 10.0.X, 1705.X, 1712.X, 1808.X or 1901.X, 1906.X is installed and functional
  • Public internet access for download patches
  • A complete backup / snapshot has been done of both the system and the database

The File Fabric's license format changed in v1901. Contact Support support@storagemadeeasy.com to obtain a new license key.

Verify storage providers have a valid certificates (especially when upgrading from 10.x or 1705). See Storage Provider Certificates for more information.

In addition, you must ensure you have full administrator access to the systems. The following user accounts and passwords will be required:

  • smeconfiguser
  • root
  • appladmin
  • organizational admin(s) of your organization

We always recommend that customers first perform an upgrade on a test system. This gives you the opportunity to try out any new features, and validate expected behaviour before and after the upgrade.

During the upgrade, ongoing uploads will be canceled and the site will be unavailable for a short duration, please schedule downtime accordingly.

Prepare for the upgrade

To receive upgrades for File Fabric you will need a valid support contract.

Start by backing up the appliance. This upgrade will be an upgrade of both software and the database, please do not proceed without a good backup. SME does not support a database rollback, so if something does not go to plan, a system restore will be required.

Please note that the upgrade can take 10-15 minutes end-to-end, so you should plan a service window accordingly.

Checking storage certificates

Enterprise File Fabric version 1712 introduced greater security controls around storage providers SSL/TLS support. You should ensure you are familiar with these updates before proceeding. Details for this can be found here.

Upgrade

Log into the SME appliance as smeconfiguser e.g.

ssh smeconfiguser@cloudfiles.example.com

Change user to root

su -

Ensure only the Enterprise repos are installed.

yum install https://download.storagemadeeasy.com/sme-repo-release-latest.rpm
yum erase sme-alpharepo
yum install -y sme-externalrepo

Now update the appliance with the following command

yum clean all
yum install -y sme-ff-php-config

Please note that the previous step can generate some errors and warnings on screen— this is perfectly normal.

Next we want to remove old versions of ClamAV server

yum remove clamav-server

Then process the main upgrade as follows.

yum install sme-ff-upgrade-tool
yum install sme-package-2006.01
yum update
systemctl enable clamd@scan.service
systemctl start clamd@scan.service
systemctl restart mariadb
systemctl enable mariadb
mysql_upgrade

Now please reboot the system.

reboot
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