Table of Contents
Access Anywhere Features
Protocol / Interface Support
| WebDAV | WebDAV interface over any mapped cloud |
| REST API | |
| FTP / FTPS | FTP Interface over any mapped cloud (ports 21 & 990) |
| SFTP Interface (port 2200) |
User Management
| Batch User Creation | xls, cvs import (custom as required), AD / LDAP Import |
| Active Directory IAM Integration | Fully Supported. Multiple Domains and failover proxy support. |
| LDAP IAM Integration | Fully Supported (tested against OpenLDAP) |
| SAML IAM Integration | Fully Supported |
| Single Sign on Support | Active Directory, LDAP out of the box, other Identity Management systems as needed |
| Block devices | BYOD device blocking is supported. |
| User Profiles | User Quota management, Group/Role management |
| Access Control Lists / Permissions | Full support inc. granular permissions |
Administration
| Administer Users | Either NAA or via LDAP or Active Directory |
| Administer Security | Comprehensive options |
| Administer User Passwords | Additionally set lock out controls and strong passwords |
| Add additional Administrators | Able to limit subset of features |
| Administer Notifications | |
| Administer File Events | |
| Administer Folder Permissions | Folder permissions can be different at nested levels |
| Administer File sharing | |
| Administer Devices | |
| Set User quotas | |
| Provisioning API | Supports integration with custom provisioning systems |
| SNMP Traps | Base OS is Linux therefore all SNMP traps are fully supported. |
| Monitoring | Base OS is Linux therefore normal monitoring tools / Apps, such as Nagios, can be used. |
Secure File Sharing
| Shared Folders | May also password protect |
| Shared Folder URL | Support for providing a URL where users can drop files |
| Permalinks | Permanent URLs for files and folders |
| Shared folder permissions | Via SME Identity management or AD/LDAP/SAML |
| Subfolder permissions | Can be different to parent folder |
| Group / E-Room Access | Supported with Business Group Workspaces |
| File Change Notification | Configured with Audit Watch rules |
| Distributed File Locking | Requires Sitelink |
| Comments and Notifications | Comment collaboration can be real time |
| Shared file expiration and password controls | Set passwords and time expiry on files |
| Data workflow rules | For group/E-Room shares |
| Email Integration | Share files direct from email Outlook Plugin, Mac Mail Plugin and also filebox to email attachments to a folder |
| Restrict / control file sharing | Admin control point |
| File Share support on devices | iOS, Android, other devices via mobile web |
| Desktop App File Sharing | Windows, Mac, Linux |
| Watermarking | Convert documents to PDFs and add traceable watermarks. |
Files (other)
| Tag / Classification | For easy grouping and classification of data |
| Unified content search | Across multiple storage or data endpoints |
| Favorite files | Favourite files for quick access across Apps and devices |
| Create files | Create new blank files for txt, doc, xls, ppt or html for editing |
| File Comments | Each file has full file commenting availability; users can collaborate in real-time on comments. |
| Trash Bin | Prevents accidental deletion and overwriting |
Identity Management
| SME Identity Management system | Secure Token Authentication, X500 style use / directory management |
| Bulk Import of Users | Use CSV or Excel files |
| Microsoft AD/LDAP or SAML | Inclusive of Multi-Domain support for each IAM system |
| Two Factor Authentication | Supports multi-factor authentication (MFA/2FA) using either an email code, shared secret or Google Authenticator |
| Google Identity Management | Integration available |
| Ping Identity Management | Integration available |
| Integration with third party providers | On demand, paid engagement |
Access Control Permissions
| Granular shared folder permissioning support | |
| Allow nominated users to create shared folders | |
| Support read only access to folders | |
| Support read-write access for users and roles to shared folders | |
| For Shared folders set no access for users and roles | |
| Permissions management also at shared sub folder level | |
| Restrict access by IP address e.g office only or by country | |
| Restrict access by Client type e.g web and Windows tools only | |
| Restrict users who can create Shared folders | |
| Granular control on user capabilities | |
| Set storage Quotas per user | |
| Set File Sharing policies | Configure default time expiry, whether a password should be set and how many times a file can be downloaded |
| Separate Access control for business group workspaces | Business Group workspaces control sharing with external users and there is a separation of concerns between internal and external sharing for security reasons |
Governance
| Event Auditing | Comprehensive event auditing for user actions and file actions |
| Audit granularity | Ability to set audit options around types of events to monitor |
| Event notification | On Audit events |
| Audit integration | Available for exports as .cvs or excel or an API is provided |
| Reporting | on bandwidth or storage used per user, role or department |
| Geo location logging | The platform support GEO Location features for all document uploads which records the IP address and Town / Country of Origin, and the IP Address Town / Destination Country where the upload is accepted |
| Administration role | Admin role for each Account. Can be more than one admin |
| GEO Location restrictions | Restrict where the server can be used from by IP address |
| Block device / App use | As part of BYOD management capabilities devices or Apps can be blocked from use on a per user basis. The solution can also integrate with best of breed BYOD solutions such as BlackBerry Sector and Oracle Mobility. |
| Set File Sharing policies | Configure default time expiry, whether a password should be set and how many times a file can be downloaded |
| End to End encryption from client to storage | |
| Single access point for auditing and data encryption | |
| AES 256 bit encryption of data on storage | All files can be made secure using managed encryption, even if the underlying storage cloud does not support encryption. Managed encryption means that only the user who assigned the key knows it. It is not stored on our service. Any shared files that are encrypted will need to have a key entered for file access. This can also be centralised so the administrator of the Cloud sets the encryption key for all users. |
| Private encrypted links | |
| Private shared time based links | |
| Full audit on shared links | |
| Set password for shared links | |
| Expire shared links manually | |
| Enable/Disable_collaboration features | |
| Full User actions Audit | Administrator can turn on event auditing and control the granularity so that all file events are logged for all users and the unique IP address is recorded against the event. |
| Geo Location logging | The platform support GEO Location features for all document uploads which records the IP address and Town / Country of Origin, and the IP Address Town / Destination Country where the upload is accepted. |
Collaboration
| Shared folders with granular permission control | The Organization shared folders feature enables special folders to be set that all users in the Organization will see and access the content of these folders. This is a great way to store common organization data and ensure that all users have access to company content such as Marketing, Human Resource literature etc. |
| Online browser co-editing using Microsoft 365 | |
| Collaboration with external users using business group functionality | Each user has the ability create collaboration groups in which users can be invited to share content. Each member can, if required, be given permission to share content with the group and the group can be configured for all members to see each other, or not. When new files are uploaded to the group all member get an automated email informing them of the new content. It is a great way to deal with partner networks, or geographically distributed working groups. |
| Rules for auto sharing of files with business groups | Load a file to specific folder and have a rule set that ensure it is automatically shared to business group (external users) participants |
| Access control for business groups | You can setup download/update permissions on for business groups |
| File locking | You can lock files if you don't want other collaborators to update the file while you are working on it |
| Unlimited Document_versioning support | Document versions are support and you can view previous versions |
| Built in messaging for collaboration | Messaging is built into the platform so you can send each other messages directly to other users from the web,windows or iOS platforms. |
| Comment on files for reviews and discuss live with colleagues | Real time commenting on files directly from the web browser |
| Set notification for change in interesting files and folders | |
| File Sharing | advanced file sharing features which include sharing files over email or by link. Each file also has its own unique URL. File shares can also be set to expire after a number of days or number of downloads |
| Workflow rules | Rules can be set on data so that you get emailed if new files are uploaded to a specific folder, or file versions changes. You can filter on certain types of file extensions or set all file extensions. |
| Document Approval Workflow | Designated approver is notified when document is ready for review. Once approved, document becomes read-only. |
Language Support
| Multi-Language Support (web) | English, French, Italian, German, Spanish |
| Languages, Translation and Localization | Translation and localization for server messages and web applications |
| Multi-Language Support (Apps) using device localization strings. |
Architecture
| Scalable Architecture | |
| Multiple Deployment options available depending on load requirements | |
| Solution is highly available and scalable. Tested with thousands of users and millions of files | Largest deployed user base is for 250,000 users |
| Can access data using FTPS, FTP, WebDAV, de-facto Amazon S3 | |
| Proxy Support | Use a forward proxy to cloud storage |
Search
| Unified Cloud Search | With full search operators |
| Tagged files | Allows for grouping of data from disparate clouds and easy search |
| Content Search | Search of document content for any mapped cloud (additional paid connector feature) |
| PII Discovery | Personally identifiable information discovery and classification |
| Content Discovery | Discover, classify and search using custom classifications |
Client Apps
| Web Browser | Hierarchical File Manager designed to easily navigate large data sets |
| Windows | Native, Drive, Sync, Office Plug In's, Outlook Plugin, dedicated explorer App |
| Mac | Native, Drive, Sync, Spotlight search of date in clouds, Mac Mail plugin |
Deployment Model
| On-Site Use | Behind corporate firewall as cloud control point |
| Cloud only Use | |
| EC2 Deployment | |
| Supplied as Appliance image | VM Image, Hyper-V, KVM, XEN, OVF. Can also be deployed as a virtual box image or as an OpenStack Compute image (Glance). |
Customization
| Branding | Solution can be fully branded at the appliance and tenant level. For example, an Internet Service Provider could brand the appliance and allow their organizational customers to brand their own interfaces |
| Application Branding | Mobile and desktop applications can be branded |
Data Backup / Data Migration
| Import / Export data between clouds | Using SME Cloud Import / Export feature |
| Rapid Upload capability | For object storage clouds. Windows tool only. |
| M-Stream™ | File Transfer Acceleration for upload, download and server to server copy |
| Cloud to Cloud Backup | Backup data from one cloud directly to another clouds |
| Cloud Copy / Move | drag and drop directly from the web file manager |
Data Protection
| SSL Transfer | Admin can force https to be always on |
| Data at rest encryption | Controlled by Cloud Admin for Team accounts |
| Group Policy to define security settings for all users | |
| Retention policy | Data not deleted unless removed from trash |
| Background backup to secondary storage | SME Cloud to Cloud Backup |
| Email Backup | Any IMAP email box can be backed up and be scheduler to be backed up at regular intervals. |
| Large File Support | SME supports chunking at an abstract level above any Cloud Provider and where cloud providers support this concept at an API level it integrates. An example of such an integration is OpenStack Swift Dynamic Large Objects which are supported. |
Document Editing / Viewing
| Create and Edit documents in Web Browser | Uses Office Online integrations or a plain text editor |
| Edit Documents on Android | Using SME FTP and Kingston office |
| Edit documents on iOS | Using SME WebDAV and Apple iWork or other WebDAV enabled doc editors. `the SME iOS App also allows in-app editing of text files on the Cloud using our own technology |
| Edit documents directly on Windows | Double click on docs from the cloud drive and use native editors or use SME MS Office or Libre Office Plug Ins |
| Edit documents directly on Mac | Double click on docs from the cloud drive and use native editors |
| Web document viewing | SME integrates with Google viewer and so can preview a multitude of document formats that Google Viewer supports |
| PDF Annotations | SME provides a fully featured HMTL5 PDF Annotation suite with full burn and Audit capabilities. |
| WebDAV / FTP | Edit with any App that supports WebDav or FTP |
Cluster Management
| Cluster Management console | Configure deployed instances to be clusterable and manage users / quotas etc from a single server |
| Global Shared Folder | Work on shared team folders on each clustered server in a Connector single namespace |
| Multi-Site Single Namespace | Can be configured with to work using several appliances across geographies in a single namespace |
Regulatory Compliance
Can be configured as part of working with the following Compliance Regimes:
| HIPPA |
| FERPA |
| European Data Residency |
| General Data Protection Regulation (GDPR) |
| California Consumer Privacy Act (CCPA) |
Simplicity and Usability
| Web based file manager | Works like a desktop file manager with full drag and drop support |
| Cloud/Net Drive | Supports cloud drives across all desktop operating systems akin to a users file server drive for simplicity & ease of use |
| Sync | Full support for drop box like sync |
| Packagers | SME supplies packagers to enterprise customers in which they can self configure end user features & brand the Apps |
File Acceleration
| M-Stream Acceleration | M-Stream feature enables file acceleration between on-premises and object storage data sets, for both upload and download. |