Differences
This shows you the differences between two versions of the page.
| Both sides previous revisionPrevious revision | Next revisionBoth sides next revision | ||
| cloudappliance/support [2019_03_13 12:25] – dan | cloudappliance/support [2020_01_16 14:58] – jim | ||
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| - | * **STANDARD SUPPORT** - Standard SME Support defined as 10 - 5 PM UTC. | + | * **STANDARD SUPPORT** - Standard SME Support defined as 9 - 5 PM UTC. |
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| * **SUPPORT SLA** - As defined by the customer contract. | * **SUPPORT SLA** - As defined by the customer contract. | ||