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cloudappliance:support [2020_01_16 15:04]
jim
cloudappliance:support [2020_01_16 15:06] (current)
jim
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   * **SUPPORT SLA** - As defined by the customer contract. The default is standard / basic support.   * **SUPPORT SLA** - As defined by the customer contract. The default is standard / basic support.
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-  * **SOFTWARE** - The SME Enterprise File Share and Sync Appliance ​and associated software.+  * **SOFTWARE** - The SME Enterprise File Fabric ​and associated software.
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   * **BUG** means a failure of the SOFTWARE to perform as specified in the applicable Product Description and/or Wiki documentation and/or Installation Guide and/or defective software distribution media.   * **BUG** means a failure of the SOFTWARE to perform as specified in the applicable Product Description and/or Wiki documentation and/or Installation Guide and/or defective software distribution media.