CloudDAV (WebDAV Protocol)

Last updated on April 13th, 2021

Enabling and Configuring CloudDAV

CloudDAV is the File Fabric implementation of WebDAV with a unique twist, it works over any Storage Cloud mapped to a File Fabric account whether that Storage Cloud is WebDAV enabled or not.

This is made possible by the protocol adaptors that the File Fabric provides to enable public and private storage cloud to be accessible over common protocols.

To use CloudDAV once it is enabled for an account:

URL:

https://webdav.storagemadeeasy.com

or

https://webdaveu.storagemadeEasy.com/ (EU Server)

or

https://<configured webdav url>/ (Enterprise on-premises)
(This page provides more information on configuring a domain for CLoudDAV).

File Fabric License Key for On-Premises File Fabrics: Since version 1901, File Fabric license keys have been bound to the FQDNs by which the File Fabric is accessed. Before client programs can use the configured CloudDAV URL, you must obtain from SME Support a license key in which the CloudDAV FQDN has been encoded and install that key on your File Fabric.

Authentication: Your Enterprise File Fabric username or password

You can use a variety of WebDAV clients or Apps to access Files using CloudDAV.

Example of Apps include:

iOS Apps: Pages, Numbers, Keynote, OmniFocus, OmniGraffle, OmniGraphSketcher, WPS Office + others
Android Apps: WPS Office, WebDAV Navigator, X-plore file manager, Total Commander + others

There are two options available to be set after login to the File Fabric and visiting the “My DashBoard” link on the right sidebar.

The first option is whether to disable file versioning if using CloudDAV. By default this will be set to “on”. When creating or editing files this stops previous version being kept and versioned.

The second option is whether to always update, on access, the File Fabric cache when viewing files over CloudDAV. This means that the File Fabric will always check directly with the Clouds that you are using rather than using the cache. This has the advantage that you will always see any new files that you added direct to these Clouds but has the disadvantage that it could be slower on the initial view of each directory.

WebDAV client programs, especially Windows clients, often require tuning of their configurations to work as expected with WebDAV servers such as CloudDAV. The configuration requirements vary depending on the client software as well as the operating system version and sometimes other factors. Storage Made Easy can assist customers with WebDAV client configuration for use with CloudDAV on a consultancy basis. For more information, please contact SME Support.

If you added files externally to your Cloud Storage and you cannot see them via CloudDAV then you either need to enable the CloudDAV real-time refresh from the CloudDAV options available from your Cloud Dashboard on the website, or you need to do a manual refresh of your Cloud Files Cache.. To understand how to do a manual refresh please see here.

File Fabric Encrypted files that are uploaded where the end user holds the encryption key (ie. not stored in the File Fabric) are not displayed from a WebDAV client connection as it makes no sense to show them as they cannot be un-encrypted from a standard WebDAV client.

If you are trying to map a network drive using File Fabric CloudDAV on any version of Windows from XP onwards then we would recommend you install these registry fixes that solve many issues with Windows WebDAV, including authentication and correct working with Office 2010+.

There is also a blog post specifically for mapping CloudDAV using the WebDAV feature with Windows.

Also note that in corporate environments WebDAV can be disabled at a policy level. In the following registry keys:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\NetworkProvider\HwOrder\ProviderOrder 

HKLM\SYSTEM\CurrentControlSet\Control\NetworkProvider\Order\ProviderOrder

the value “,webclient” must be at the end of the value in the key. If it is not then WebDAV is restricted at an OS level and will not work. Adding the value back may resolve the issue.

If you are using an Amazon WorkSpaces Windows 10 Server instance then WebDAV is not enabled by default. You need to enable 'WebDAV Redirector' in Features and restart WorkSpaces to be able to work with WebDav.

CloudDAV is not supported for use with Mac OS X Finder's “add server” feature and CloudDAV will reject attempts by Finder to connect. See this blog post as to why this is.

TLS Support

The File Fabric no longer supports TLS v1.0 and now only support TLS v1.1 and TLS v1.2. This change is in keeping up with the compliance requirements of PCI DSS regarding acceptable encryption.

Windows 7 did not ship with support for TLS v1.1 or TLS v1.2, whereas Windows 10 does. Microsoft does have an article on patching this issue:

https://support.microsoft.com/en-us/help/3140245/update-to-enable-tls-1-1-and-tls-1-2-as-a-default-secure-protocols-in

Note that we do not test or support our software on Windows 7. The information about Windows 7 is provided on an 'as-is' basis.

Pre-Requisite for Enterprise Appliance: CloudDAV is configured and turned on at a package level

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