Differences

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--- cloudftp [2020_09_23 12:04] – [1 Accessing CloudFTP] smeadmin
+++ cloudftp [2024_03_18 16:47] – steven
@@ Line 1: / Line 1: @@
 # Cloud FTP
-#### Last edited on January 7, 2019.
-Cloud FTP is an FTP Server protocol provided by the File Fabric.  It's ideal for use with cloud storage that does not natively support FTP. Once a provider has been added to your Storage Made Easy account, if Cloud FTP is enabled, you will be able to access it from any FTP Client.
+#### Last updated March 15, 2024
-## 1 Accessing CloudFTP
+Cloud FTP and other protocol gateways allow client applications and devices to work with Access Anywhere over common file transfer protocols. Communication between Access Anywhere and the underlying storage still occurs using the storage protocol as implemented by the specific connector used to connect Access Anywhere to the storage.
-{{ :/cloudftp:steps:sme_1_accessing_cloudftp.png }}
+Cloud FTP supports the following protocols:
-To access CloudFTP you should be able to use any FTP Client. Use your Storage Made Easy username and password as credentials.
+ * **FTP**, (File Transfer Protocol) is a network protocol for accessing and managing file systems over a wide-area network. Although this legacy protocol is widely supported it is highly insecure. Passwords and data are not encrypted. It has been replaced by more secure variants.
+ * **FTPS**, also known as FTP over SSL/TLS, and FTP Secure is an extension to FTP that adds support for the Transport Layer Security (TLS). It provides secure access.
+ * **SFTP**, the SSH File Transfer Protocol, is another secure network protocol for file system access and management.
+## Accessing Cloud FTP
+To access Cloud FTP you should be able to use any FTP Client. Use your Access Anywhere username and password as credentials.
 We recommend using Passive mode from the FTP client. Active mode is supported but is harder for users to configure.  To upload large files you may need to use the maximum timeout for your FTP client.
@@ Line 14: / Line 21: @@
 Here's how to extend the timeout in some popular clients:
   * FileZilla: Go to Edit => Settings => Connection => set "Timeout in seconds" to 0
-  * Transmit: Go to Preferences... => Click Advanced => Click Advanced Server Settings... => set "Connect Timeout" to 36000
+  * Transmit: Go to Preferences... => Click Advanced => Click Advanced Server Settings... => set "Connect Timeout" to 3600
   * WinSCP: Go to Session => Sites => Site Manager... => select your connection => click Edit => click Advanced... => Connection => Set "Server response timeout" to 6000
-### US Server
+If configuring an endpoint for a device such as a scanner make sure you use a secure variabnt
-FTP is available on port 21, the default FTP port. Client firewalls must allow egress ports 20000-21000.
-    ftp.storagemadeeasy.com:21
-FTPS is available on port 990, the default FTPS port. Client firewalls must allow egress ports 20000-21000.
-    ftp.storagemadeeasy.com:990
-SFTP is available on port 2200.
-    sftp://sftp.storagemadeeasy.com:2200
-### EU Server
-FTP is available on port 21, the default FTP port. Client firewalls must allow egress ports 20000-21000.
-    ftp://ftpeu.storagemadeeasy.com:21
-FTPS is available on port 990, the default FTPS port. Client firewalls must allow egress ports 20000-21000.
-    ftps://ftpeu.storagemadeeasy.com:990
-SFTP is available on port 2200.
-    sftp://sftpeu.storagemadeeasy.com:2200
-### Appliance
-By default the File Fabric CloudFTP service is configured to run an FTP service on port 21 and an FTPS service (FTP over SSL) on port 990.
-Check the health of CloudFTP service by logging into the appliance and running the command:
-    systemctl status cloudftp
-The service uses the configuration file:
-    /var/www/smestorage/ftpserver/ftpserver.conf
-The CloudFTP log can be found at:
-    /var/www/smestorage/sftpserver/sftpserver/log.txt
-## Restrictions
-On the SME SaaS service CloudFTP is restricted to 3 MB/sec download speed (this restriction does not apply to enterprise on-premise or IaaS dedicated server use).
-CloudFTP grants 5 connection per user. If you try to use CloudFTP concurrently you may breach this limit and therefore the connection will not work.
-If you a require a solution that scales beyond this we offer dedicated server FTP server gateways. Please contact us for more information.
+    sftp://files.example.com/myfiles
+## Configuration
+Cloud FTP services are not enabled by default.
+For configuration and other information see [[cloudappliance:cloudftp-configuration|]].