External Guest Users

last updated Nov. 14, 2019

The File Fabric provides many ways to share data with external users that are not part of a Company or Team, such as Business Group Workspaces:


and Drop Folders:


but in some situations an organization may wants to share files with external parties using shared team folders. When this is done the Org. Admin can make the external users domain members by adding them as users and restricting their access privileges so they can do little except access the files that are being shared with them. Here are some points to consider if this approach is adopted:

  • The Member role is assigned automatically to each member that is added to an organisation. In most cases this assignment should be removed for the external parties. That way if a shared folder owner wants to grant access to all internal members of the organization, access can be granted to the Members role and exclude the external parties.

  • Unless it is intended to allow the external parties to store files on company storage the File Fabric Admin should establish the smallest possible storage quota (one MB) for external users.

  • A Company may want to block external user access to the File Fabric by restricting some or all of the supported client Apps. Note that access via at least one App / client is needed so the external parties can access the shared folders.

  • A Company can choose to restrict access to an IP address on a per user basis so that external users can only access the File Fabric through that IP address. This could be done on a per session basis if required.

    The Org. Admin can control all settings from the “Organization staff > Edit User” page.