Differences

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--- foreverfile [2018_02_06 16:19] – [ForeverFile Archive and Recovery] shrunk image steven
+++ foreverfile [2019_04_12 17:06] – [File Recovery] steven
@@ Line 12: / Line 12: @@
  * Enterprise Appliance (File Recovery since 1712.00)
+** Also see [[ransomwareprotection|Ransomware Protection]]
 ## File Recovery
-Files can be restored through the Cloud File Manager. From the target file select the option "recover file" to open the Recover dialog:
+Files can be restored through the Cloud File Manager. From the target file select the option "Recover file" to open the Recover dialog:
 {{ :foreverfile:file-mgr_file-recovery-dialog.png |}}
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 The Type column shows whether these earlier versions are available from the Backup or Primary provider. In some cases, additional copies will be on the primary provider - if versions are enabled or the trash has been used. Both icons are shown when a particular version of a file is in both places.
+## Folder Recovery
+Complete folders can be restored through the Cloud File Manager. The folder is recovered with the file versions it contained at a particular point in time. Files are recovered from the [[trashfileversioning/versioning|version history]] or [[cloudbackup|backup file store]].
+Open the parent folder, select the target folder and then use the menu option "Recover Folder" to open the Recover dialog.
+{{ :foreverfile:recover-folder-dialog.png?450 |}}
+Choose a destination folder for the recovered files, and a time to recover the folder contents.
+A background task will be created to recover the files. Check the Tasks for the status. If a recovery fails, for example if the applicable version does not exist, an email will be sent.
+Note that folders are recovered based on their contents at the requested recovery time. Older files that were not in that folder at that time will not be recovered.
 ## High Availability
@@ Line 30: / Line 46: @@
 The File Recovery feature is only shown when a backup provider is configured. It can be used by any user with "recover files" permission.
-An Organization Administrator can enable recover files permission. From the top right hamburger menu choose Roles > choose a role > Edit and Enable 'Recover files'.
+An Organization Administrator can enable recover files permission. From the top right Main menu choose Roles > choose a role > Edit and Enable 'Recover files'.