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- | # Cloud Drive for Mac (Mac Drive) | + | # Mac Desktop |
###### last updated on: Nov 29, 2023 | ###### last updated on: Nov 29, 2023 | ||
- | See also [[mac: | + | Cloud Drive for the Mac allows remote users to securely and easily access corporate file systems without requiring a VPN. |
- | . | + | Files and folders can be selected for off-line access. Users can also create secure share links for external users. |
- | ## About the Cloud Drive | + | |
- | The Mac Drive uses Apple' | + | See also: |
- | + | ||
- | {{ :mac: | + | |
- | + | ||
- | + | ||
- | ## Initial Install | + | |
- | + | ||
- | After logging in be sure to enable the Cloud Drive and watch out for subsequent prompts when you launch Mac Finder. | + | |
+ | * [[mac: | ||
+ | * [[mac: | ||
+ | * [[mac: | ||
## Functionality | ## Functionality | ||
- | ### Current | ||
- | All basic file and folder operations are supported: | + | {{ :mac: |
- | * Creating folders | + | ### Drive Operation |
- | * Copying folders | + | |
- | * Moving folders | + | |
- | * Renaming folders | + | |
- | * Deleting folders | + | |
- | * Creating files (upload) | + | |
- | * Updating files (upload) | + | |
- | * Copying files | + | |
- | * Moving files | + | |
- | * Renaming files | + | |
- | * Deleting files | + | |
- | Also supported: | + | The drive can be accessed under " |
- | * Locking | + | |
- | * File Sharing | + | |
- | * Marking files/ | + | |
- | * Offline Use | + | |
- | * M-Stream support | + | |
- | * Pre-configuring | + | |
+ | Note that MacOS tags added through Finder to items in the drive are not synchronized with Access Anywhere tags. | ||
- | ## Embedded External File References | + | ### Embedded External File References |
Many applications, | Many applications, | ||
- | ## Drive Operation | ||
- | The drive can be accessed under " | + | ### Metadata Cache |
- | + | ||
- | ## Metadata Cache | + | |
File and folder metadata is cached the first time a folder is accessed speeding up subsequent access. | File and folder metadata is cached the first time a folder is accessed speeding up subsequent access. | ||
If this folder is open within a Finder window the drive will periodically check with the server for updated metadata. | If this folder is open within a Finder window the drive will periodically check with the server for updated metadata. | ||
- | ## File Cache | + | |
+ | ### File Cache | ||
Files that are opened through the Finder or by applications are automatically downloaded by the drive into local cache. If a file is already in cache the drive checks to see if a later version is available on the server and downloads it if needed. | Files that are opened through the Finder or by applications are automatically downloaded by the drive into local cache. If a file is already in cache the drive checks to see if a later version is available on the server and downloads it if needed. | ||
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MacOS manages the file cache and will remove (aka expire) files from cache to free up space. | MacOS manages the file cache and will remove (aka expire) files from cache to free up space. | ||
- | |||
## Locking | ## Locking | ||
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The Mac Drive currently supports automatic locking for: | The Mac Drive currently supports automatic locking for: | ||
- | | + | * MS Office — .docx and .pptx |
- | * PDF — When opened with Preview | + | * PDF — When opened with Preview |
- | * Text Files — When opened with TextEdit | + | * Text Files — When opened with TextEdit |
- | * Adobe Indesign — When Indesign opens and updates the file's last accessed time. | + | * Adobe Indesign — When Indesign opens and updates the file's last accessed time. |
+ | * RTF files. | ||
Files can also be locked and unlocked via the Finder "Quick Actions" | Files can also be locked and unlocked via the Finder "Quick Actions" | ||
- | ## File and Folder Share Links | ||
- | Files and folders can be shared from within Finder through the "Quick Actions" | + | ### File and Folder |
- | ## Spotlight | + | Files and folders can be shared from within Finder through the "Quick Actions" |
+ | ### Spotlight | ||
- | File names are indexed by Spotlight and become searchable from the desktop when the folder containing the files becomes visible in the Cloud Drive. | + | File names are indexed by Spotlight and become searchable from the desktop when the folder containing the files becomes visible in the Cloud Drive. |
This behavior (files being indexed by Spotlight and returned by desktop searches, whether by name or contents) can be prevented by adding the ~/ | This behavior (files being indexed by Spotlight and returned by desktop searches, whether by name or contents) can be prevented by adding the ~/ | ||
- | ## Offline Access | + | ### Offline Access |
Files and folders downloaded to the drive are available for read & write access when no network connection is present, or the server is not accessible. The user can browse folders with items not available offline since metadata is also cached. | Files and folders downloaded to the drive are available for read & write access when no network connection is present, or the server is not accessible. The user can browse folders with items not available offline since metadata is also cached. | ||
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If a file or folder was modified while offline but the parent folder had been deleted that parent folder is recreated so that the modified information is not lost. | If a file or folder was modified while offline but the parent folder had been deleted that parent folder is recreated so that the modified information is not lost. | ||
- | ## Conflict Scenarios | + | ### Conflict Scenarios |
Same file changed by offline user and online user: Offline user’s file should be renamed in the format:. Budget - Conflict - Jo Smyth Macbook Pro.xlsx. | Same file changed by offline user and online user: Offline user’s file should be renamed in the format:. Budget - Conflict - Jo Smyth Macbook Pro.xlsx. | ||
- | ## Enterprise Deployments | ||
- | |||
- | Version 2.1 and greater enables IT Administrators to configure the Mac Drive via commercial provisioning software, like JAMF. The available configuration options are: | ||
- | |||
- | | Key | Value(s) | Purpose | | ||
- | | endpoint | https:// | ||
- | | restrictEndpoint | true or false | Defines if users can override the default endpoint value. Default false | | ||
- | | AllowSelfUpgrade | true or false | Defines if automatic upgrade is allowed by the user. Default true | | ||
- | |||
- | Customers wishing to deploy these, should deploy these as a Plist-based configuration profile to the end-user devices. | ||
- | |||
- | ``` | ||
- | <?xml version=" | ||
- | < | ||
- | <plist version=" | ||
- | < | ||
- | < | ||
- | < | ||
- | < | ||
- | < | ||
- | < | ||
- | < | ||
- | </ | ||
- | </ | ||
- | ``` | ||
- | |||
- | This configuration should be pushed to the following Preference Domain: | ||
- | ``` | ||
- | com.vehera.storagemadeeasy.enterprisefilefabric | ||
- | ``` | ||
- | |||
- | Instructions for installing the above Plist file onto end-user devices will vary by the software you are using. An example of configuration with JAMF can be found here: | ||
- | https:// | ||
## Troubleshooting | ## Troubleshooting | ||
### Application Logs | ### Application Logs | ||
- | Logs can be accessed from Settings > About > Open Logs Directory. | + | Logs can be accessed from Settings > About > **Export |
To open the logs from the terminal: | To open the logs from the terminal: |