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mac [2024_04_02 17:13] stevenmac [2024_05_09 17:12] (current) – [Application Logs] steven
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 ###### last updated on: Nov 29, 2023 ###### last updated on: Nov 29, 2023
  
-See also [[mac:relnotes|]] +Cloud Drive for the Mac allows remote users to securely and easily access corporate file systems without requiring a VPN. 
-+Files and folders can be selected for off-line access. Users can also create secure share links for external users. 
-## About the Cloud Drive+
  
-The Mac Drive uses Apple's File Provider technology.+See also:
  
-{{ :mac:explorer.png?600}}+* [[mac:release_notes|Release Notes]] 
 +* [[mac:install|Installation]] 
 +* [[mac:upgrade|Upgrade]]
  
 +## Functionality
  
-## Initial Install+{{ :mac:explorer.png?600| }} 
 +### Drive Operation
  
-After logging in be sure to enable the Cloud Drive and watch out for subsequent prompts when you launch Mac Finder. +The drive can be accessed under "Locations" from the Mac Finder.  Users or applications can browse through the drive, opening and editing documents.
- +
- +
-## Functionality+
  
 +Note that MacOS tags added through Finder to items in the drive are not synchronized with Access Anywhere tags.
  
 ### Embedded External File References ### Embedded External File References
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 Many applications, for example: AutoCAD, Word and Excel, allow references to other files to be embedded in their respective document file types.  Where these paths are relative to the main document, they will often but not always be found and loaded successfully when the main document is opened in its editor (e.g. AutoCAD for .dxf files) from the Cloud Drive.  Absolute paths can also work in some circumstances, but some configuration may be required to achieve this.  For help with specific cases please contact Support.  Note that the only solution in some cases may be to update the internal references to the external files. Many applications, for example: AutoCAD, Word and Excel, allow references to other files to be embedded in their respective document file types.  Where these paths are relative to the main document, they will often but not always be found and loaded successfully when the main document is opened in its editor (e.g. AutoCAD for .dxf files) from the Cloud Drive.  Absolute paths can also work in some circumstances, but some configuration may be required to achieve this.  For help with specific cases please contact Support.  Note that the only solution in some cases may be to update the internal references to the external files.
  
-### Drive Operation 
- 
-The drive can be accessed under "Locations" from the Mac Finder.  Users or applications can browse through the drive, opening and editing documents. 
  
 ### Metadata Cache ### Metadata Cache
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 MacOS manages the file cache and will remove (aka expire) files from cache to free up space. MacOS manages the file cache and will remove (aka expire) files from cache to free up space.
- 
 ## Locking ## Locking
  
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 The Mac Drive currently supports automatic locking for: The Mac Drive currently supports automatic locking for:
  
-  * MS Office — .docx and .pptx +* MS Office — .docx and .pptx 
-  * PDF — When opened with Preview +* PDF — When opened with Preview 
-  * Text Files — When opened with TextEdit +* Text Files — When opened with TextEdit 
-  * Adobe Indesign — When Indesign opens and updates the file's last accessed time. +* Adobe Indesign — When Indesign opens and updates the file's last accessed time
 +* RTF files.
  
 Files can also be locked and unlocked via the Finder "Quick Actions" menu for a file. Files can also be locked and unlocked via the Finder "Quick Actions" menu for a file.
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 Files and folders can be shared from within Finder through the "Quick Actions" menu "Share With Email or URL". Files and folders can be shared from within Finder through the "Quick Actions" menu "Share With Email or URL".
- 
 ### Spotlight ### Spotlight
  
-File names are indexed by Spotlight and become searchable from the desktop when the folder containing the files becomes visible in the Cloud Drive.   Similarly, file content will be indexed by Spotlight until the file has been downloaded to the desktop.+File names are indexed by Spotlight and become searchable from the desktop when the folder containing the files becomes visible in the Cloud Drive.   Similarly, file content will be indexed by Spotlight once the file has been downloaded to the desktop.
  
 This behavior (files being indexed by Spotlight and returned by desktop searches, whether by name or contents) can be prevented by adding the ~/Library/CloudStorage to the Spotlight search exclusions list on the Privacy tab of the Spotlight settings. This behavior (files being indexed by Spotlight and returned by desktop searches, whether by name or contents) can be prevented by adding the ~/Library/CloudStorage to the Spotlight search exclusions list on the Privacy tab of the Spotlight settings.
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 Same file changed by offline user and online user: Offline user’s file should be renamed in the format:. Budget - Conflict - Jo Smyth Macbook Pro.xlsx. Same file changed by offline user and online user: Offline user’s file should be renamed in the format:. Budget - Conflict - Jo Smyth Macbook Pro.xlsx.
  
-## Enterprise Deployments 
- 
-Version 2.1 and greater enables IT Administrators to configure the Mac Drive via commercial provisioning software, like JAMF. The available configuration options are: 
- 
-| Key | Value(s) | Purpose | 
-| endpoint | https://naa.example.com | API Endpoint for NAA installation | 
-| restrictEndpoint | true or false | Defines if users can override the default endpoint value. Default false | 
-| AllowSelfUpgrade | true or false | Defines if automatic upgrade is allowed by the user. Default true | 
- 
-Customers wishing to deploy these, should deploy these as a Plist-based configuration profile to the end-user devices.  
- 
-``` 
-<?xml version="1.0" encoding="UTF-8"?> 
-<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> 
-<plist version="1.0"> 
- <dict> 
- <key>endpoint</key> 
- <string>https://naa.example.com</string> 
- <key>restrictEndpoint</key> 
- <false/> 
- <key>AllowSelfUpgrade</key> 
- <true/> 
- </dict> 
-</plist> 
-``` 
- 
-This configuration should be pushed to the following Preference Domain: 
-``` 
-com.vehera.storagemadeeasy.enterprisefilefabric 
-``` 
- 
-Instructions for installing the above Plist file onto end-user devices will vary by the software you are using. An example of configuration with JAMF can be found here: 
-https://docs.jamf.com/technical-articles/Deploying_Custom_Configuration_Profiles_Using_Jamf_Pro.html 
  
 ## Troubleshooting ## Troubleshooting
- 
 ### Application Logs ### Application Logs
  
-Logs can be accessed from Settings > About > Open Logs Directory.+Logs can be accessed from Settings > About > **Export Logs**.
  
 To open the logs from the terminal: To open the logs from the terminal: