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macclouddrive [2018_10_29 13:44]
dan
macclouddrive [2019_10_17 18:58] (current)
steven
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 The aim of this read me document is to highlight some caveats that needs to be understood / observed when working with the SME Cloud Drive. The aim of this read me document is to highlight some caveats that needs to be understood / observed when working with the SME Cloud Drive.
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 ===Anti Virus=== ===Anti Virus===
  
 The SME Cloud Drive should be excluded from Anti Virus scanning to avoid performance and functionality issues. (When files are cached to disk they should still be scanned). The SME Cloud Drive should be excluded from Anti Virus scanning to avoid performance and functionality issues. (When files are cached to disk they should still be scanned).
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 ===Firewall=== ===Firewall===
  
 The SME Cloud Drive and Apps in general need access to ports 80 and ports 443 to work. Also note that some PC installed firewalls sandbox Apps and you should ensure that the SME Drive and other Apps are not sandboxed. The SME Cloud Drive and Apps in general need access to ports 80 and ports 443 to work. Also note that some PC installed firewalls sandbox Apps and you should ensure that the SME Drive and other Apps are not sandboxed.
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 ===Drive restrictions=== ===Drive restrictions===
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 The SME Network Drive has been optimized to disable preview for images and other file types that use this functionality. This is because the file needs to be downloaded to create the preview which of course would negate the whole purpose of using the drive The SME Network Drive has been optimized to disable preview for images and other file types that use this functionality. This is because the file needs to be downloaded to create the preview which of course would negate the whole purpose of using the drive
  
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 ===Working with files=== ===Working with files===
  
 In general you should be able to work with files as you would on a normal drive but please note that some applications may need certain “hooks” for us to work with them (with regards to edit and save). This work has been done for many file types but if you come across a file type where edit and save is problematic you should email support@storagemadeeasy.com and let us know. In general you should be able to work with files as you would on a normal drive but please note that some applications may need certain “hooks” for us to work with them (with regards to edit and save). This work has been done for many file types but if you come across a file type where edit and save is problematic you should email support@storagemadeeasy.com and let us know.
  
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 ===Working with large files=== ===Working with large files===
  
 Remember that the drive is a remote view of data. If you work with a very large file the whole file has to be downloaded and then on save uploaded. The SME Sync element of the App are a much better way of working with such large files. Remember that the drive is a remote view of data. If you work with a very large file the whole file has to be downloaded and then on save uploaded. The SME Sync element of the App are a much better way of working with such large files.
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 ===Uploading / Copying files=== ===Uploading / Copying files===
  
 It is not recommended to copy a large amount of files with the Drive. If the file sizes are large please consider the SME Cloud Migration Assistant. Dragging and Dropping files between the local file system and the cloud drive will work and will even try to resume on failure but the drive is not optimized for such large file transfers, and note that it users a local cache to store the files. It is not recommended to copy a large amount of files with the Drive. If the file sizes are large please consider the SME Cloud Migration Assistant. Dragging and Dropping files between the local file system and the cloud drive will work and will even try to resume on failure but the drive is not optimized for such large file transfers, and note that it users a local cache to store the files.
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 ===Accessing Drive Settings=== ===Accessing Drive Settings===
  
 Drive Settings can be accessed from Menu bar and also from System Preferences- > SME. Drive Settings can be accessed from Menu bar and also from System Preferences- > SME.
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 ===Working with Office Docs=== ===Working with Office Docs===
  
 The drive should work perfectly well with office documents but be aware that a network blip, general office crashes, and latency sensitivity of office, can cause documents to be lost so always consider setting up the office auto-recovery office option when working with the drive. The drive should work perfectly well with office documents but be aware that a network blip, general office crashes, and latency sensitivity of office, can cause documents to be lost so always consider setting up the office auto-recovery office option when working with the drive.
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 ===Resetting the Cache=== ===Resetting the Cache===