File and Folder Timestamps

Access Anywhere stores file and folder metadata including filenames and timestamps.

Some timestamp metadata is synchronized with that of the storage provider. This may be different for different types of storage. Other timestamp metadata is created by Access Anywhere based on file activity. This may also be different depending on which client application or protocol is used.

File Metadata

From the File Info Pane you can view all four possible timestamps. They are shown in your local time (as determined from the browser).

They are also visible if you hover over the time field within the folder listing:

The fields are:

  • Local Desktop Time- The modification time of the file before it was uploaded to cloud storage.
  • Storage Modified Time - The last modified time.
  • Storage Created Time - This is the time the file was indexed by Access Anywhere.
  • <Storage Name> Time - This is the modification time of the file as synchronized with remote storage.
  • Last Accessed Time - This is the time the file data was last access through Access Anywhere such as through a download.

Folder Metadata

From the Folder Info Pane you will see three possible timestamps. They are shown in your local time (as determined from your browser).

The fields are:

  • Storage Modified Time - The last modified time.
  • Storage Created Time - This is the time the file was indexed by Access Anywhere.
  • Last Cloud Refresh - The last time the folder metadata was synchronized with Access Anywhere.

File Manager Listing

Users can choose the timestamp used for sort order from the Cloud File Manager.

Troubleshooting

Uploading from the web

If files are uploaded from the Cloud File Manager then original modified timestamps are preserved except for the Safari browser which will use the timestamp of when the files was uploaded for the modified time as it is not possible from the Safari to obtain the modified time on upload.  

Uploading from the desktop

Files that are uploaded from a Mac, Windows or Linux Drive client, or via sync should have the timestamps fully preserved.

Uploading via protocol adaptors

If files are uploaded over CloudDAV or CloudFTP protocol adaptor then timestamp preservation depends on the client tool used and whether it issues the command to change the file timestamp.

Cloud Drive for Windows

The Cloud Drive on Windows maps these fields to the Windows filesystem files:

  • Date created - Storage Created Time
  • Date modified - Storage Created Time
  • Date last saved - Local Desktop Time (if available) or Storage Created Time
  • Date accessed - Last Accessed Time

For folders:

  • Date created - Storage Created Time
  • Date modified - Storage Modified Time
  • Date last saved - Storage Modified Time
  • Date accessed - Last Cloud Refresh

Cloud Drive for Mac

The Cloud Drive for Mac maps these fields to MacOS files:

  • Created - Storage Created Time
  • Modified - Storage Modified Time
  • Date Added - Not mapped. Shows when the folder was first added to the drive.
  • Date Last Opened - Not mapped. Shows when a file was last opened from the drive.