Top 5 things to know when using the Enterprise File Fabric

If you are one of those people who hates looking at help pages and manuals then this very short guide is for you ! It details the top 5 things you should understand when using the Enterprise File Fabric.

The File Fabric enables the unification and access of private / public storage providers in one global file system. This global file system view is the same view from all of the File Fabric clients, whether it is the web file manager, mobile, or the desktop Cloud Drive's.

The File Fabric adds extra features and provides Apps available that are not available from storage vendors, making accessing, managing and securely sharing data from different sources easy.

Any Cloud Provider added is accessible from one “Cloud File System”. This enables access and management of all data as if it existed in one unified namespace. To store or access files on a different storage provider, just navigate to a different directory.

When you are working with files through the File Fabric files are not copied or moved from their original location. The File Fabric only caches the directory listing and information about the files (it creates metadata).

To upload or download files from a storage system simply navigate to the directory and upload/download. If you drag a file from one cloud mapped folder to the other, it will actually be moved (or copied) from one storage system to another.

Admins can choose the name that the Cloud is referred to on setup or simply change it later by right clicking and choosing rename on the provider root node.

Smart Folders can store files from different clouds and they are created by the File Fabric on account creation. Note that they can be turned off completely by the team Admin.

The location of files stored in smart folder will be set to whatever the 'Default Cloud' has been set to in the Cloud DashBoard by the team Admin.. You can also see this from your sidebar when logged into the web.

Any files uploaded to a smart folder will result in a folder being created on the primary cloud (and files added stored).

You don't have to use Smart Folders at all but they can be very powerful for aggregating files from different clouds.

If you wish to turn “off” your smart folders, login to the File Fabric as the team Admin, navigate to the DashBoard, and locate the “Extended Options” section at the bottom of the page, and turn off the smart folders not required.

If you add more than one file store to The File Fabric, the first store you add will be what we term as the Primary Cloud. Basically this is the default cloud that will be used for the following actions:

1. Uploading files to Smart folders. “My Syncs”, “My Contacts”, “My email Backups”, “My memos

You can change the primary cloud at any time by:

Web: Click 'DashBoard' from the menu bar atthe top of the Web interface after login. From the Cloud Providers list mapped to your Account (top right) click the check mark to the right of a provider to set it to be the default.

Mobile: Click “Cloud Providers” from the menu, select the cloud you wish to make default, and choose “set as default”   from the menu.

Windows: Choose 'Cloud Providers' from the menu, and then select the provider and click the “set as default”   button.

Mac: Choose 'System Preferences', select the SME icon, and click the drop down on the Default provider field to select the default provider.

When you first add a file store a cache is created to enable quick access to your files. No files are moved. They stay on your Clouds. This cache is merely information about files (metadata)   ie. filename, datestamp, size etc. and enables you to view your data without the File Fabric continually asking the remote file store for the file list. This can be a very timely optimization particularly where large file lists are in place. The default mode is cached mode.

You can choose to exit cached mode and work in real-time mode, which may be slower if the remote file list is large. You can activate real-time mode from the DashBoard.

To obtain the latest view of your stored files when operating cached mode simply click Refresh from the menu bar on the web File Manager and choose Cloud Refresh.

Apps refresh Options:

Mobile: Click on the 'Cloud Providers' menu option. Select the Storage Provider   you wish to refresh and either click the Sync icon (iPhone/iPad) or choose to “sync” from the menu (Android and BlackBerry). If you are in the Cloud Files view in the App you can also just click on a Folder action and choose to refresh which will update that directory.

Windows App Suite:   From the Cloud Dashboard click “Cloud Providers”, select the cloud you wish to sync and click the “Sync now” button.

4. Mac App Suite: Choose to “Refresh Drive View” from the Virtual Drive options in the taskbar.

When you delete files using a File fabric client the files move to the “Trash” view before they are deleted on the remote file store. If you look directly on the file store the files you deleted via the File Fabric will be accessible from the Trash Folder.

If you then choose to remove them from the Trash or empty the Trash then the files are deleted on the file storage provider.

This is a safety feature to ensure you don't accidentally remove files. This can also offer some protection from Ransomware threats that update and lock files and delete the original file (see the Forever File feature for further Ransomware protection information).

There is no time limit to how long files will remain in trash. They will remain there until they are deleted or Trash is emptied.

If you wish to remove files as soon as they are deleted   or let your storage provider handles files that are deleted then there is an option that can be accessed from “Dashboard” to turn off the Trash setting.

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