Provider Direct Download

The Direct Download feature works for the following storage connectors:

  • Amazon S3 (without Customer-Provided Encryption Keys (SSE-C); not for files stored in Glacier or Glacier Deep Archive)
  • Microsoft Azure Blob Storage (without shared access signature (SAS))
  • Dropbox
  • Google Storage
  • RackSpace
  • OpenS3
  • Minio Object Storage
  • Scality
  • OpenStack Swift (v1 and v2) (with the option 'Swift supports temporary URL')
  • OpenStack Swift v3 (with the option 'Swift supports temporary URL')
  • OpenIO (with the option 'Swift supports temporary URL')
  • Memset Memstore (with the option 'Swift supports temporary URL')

Direct Download can be used with the public cloud storage services on this list by all Access Anywhere customers. For private storage services, for example an on-premises Cloudian installation, it is up to the administrator or user who adds the provider to determine whether or not Direct Download should be enabled. Direct Downloads will not work if the storage on which the file to be downloaded is stored is not accessible from the browser or client program that is requesting the download.

When Direct Download is activated, a file download is streamed to the user directly from the storage using a secure hand-off with the storage platform.

Direct Download activates in a number of scenarios including file download and accessing files from secure shared links.

Access to files via Direct Download is logged in the Audit Logs with an indication that the download was direct.

Configuring the Direct Download

To configure Direct Download, navigate to the settings of a provider that uses one of the supported connectors.

You will observe a Direct Download control as outlined below. This can be enabled or disabled depending on your choice of behaviour.