Adding a Rackspace Cloud Provider

Last updated on April 24, 2019.

Storage Made Easy can work with UK and US Rackspace accounts. If you are working with the UK Rackspace Cloud Files you should consider registering an account on our EU Server.

For more information on on using Storage Made Easy in conjunction with Rackspace please see our data page.

1 Step 1: Choosing the Rackspace Provider

The first step is to choose to add the Rackspace provider to your SME Account either as a first step on activation or later from the Cloud Dashboard which is accessible from the right sidebar after login to the website.

2 Step 2: Authorising Access

You need to authorise SME access your RackSpace Cloud. To do this you need to enter the the username of your Cloud Files Account and the API Key and also choose your region. If you have files in multiple regions you can add further RackSpace providers.

SME uses this information to ask for access to your RackSpace Cloud on demand. All authentication data is stored encrypted, with the encryption key being stored in a separate key server for security.

3 Step 3: Choosing Buckets

After you enter your authentication details and these are accepted SME will discover any Rackspace containers** that are available. You can choose which containers you wish to add to your Account, and which will be the default container. As part of this process you can choose to create a new default container if you wish, and also choose the reason.

Any containers you choose not to index / sync will not be available to be worked with an you would need to go back to the Rackspace settings from the Dashboard to add them to your account. This is also the case with any new Containers you add directly to Rackspace.

** The default bucket is what is used for interactions with Smart folders.

4 Step 4 Cloud Meta Sync

Once you are authenticated and the region and containers selected then the meta-information about the cloud files will be sync'd and on completion will be accessible from the SME Web File Manager and other SME clients.

The Files can also be accessed over FTP / FTPS / STP, the S3 Protocol and WebDav.

Rate Limiting

Rackspace may limit the rate at which it processes requests. This page: File Fabric Handling of Rate-Limiting Storage Providers explains how the File Fabric responds to rate limiting.