Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revisionPrevious revision
Next revision		Previous revision
windows/win10technote [2018_02_09 12:12] – kamranwindows:win10technote [2024_03_21 22:40] (current) – [Method 2: Reinstall Cloud Drive] steven
Line 1: Line 1:
 # Windows Drive Network Disconnect Advisory # Windows Drive Network Disconnect Advisory
- 
 ## Symptoms ## Symptoms
-After a Microsoft  update to Windows 10 you might see SME Cloud Drive status as **Disconnected Network Drive** in Windows Explorer.+After a Microsoft  update to Windows 10 you might see NAA Cloud Drive status as **Disconnected Network Drive** in Windows Explorer. 
 ![](:/windows/problem.png) ![](:/windows/problem.png)
  
Line 11: Line 11:
 To workaround this problem you have 2 options  To workaround this problem you have 2 options 
  
-### Method 1: Re-Install SME Cloud Tools +### Method 1: Re-Install NAA Cloud Tools 
  
 * Restart Windows * Restart Windows
  
-* Install the SME Cloud Tools **on top of existing installation**+* Install the NAA Cloud Tools **on top of existing installation**
  
 * You will get an additional prompt , click yes * You will get an additional prompt , click yes
Line 23: Line 23:
  
 * Restart Windows * Restart Windows
- 
 ### Method 2: Reinstall Cloud Drive  ### Method 2: Reinstall Cloud Drive 
  
-* Open Windows Power shell(type Windows Power Shell in the start menu), in the command prompt type the following commands and hit enter.+Open Windows Power shell(type Windows Power Shell in the start menu), in the command prompt type the following commands and hit enter.
  
-`cd "C:\Program Files (x86)\SME\Cloud Tools\"`+    cd "C:\Program Files (x86)\SME\Cloud Tools\"
  
-`Start-Process -Verb runAs .\Cloud.Drive.exe /install`+    Start-Process -Verb runAs .\Cloud.Drive.exe /install
  
-Note if you have installed branded SME Windows app, the Cloud Tools will be installed under  `C:\Program Files (x86)\` in directory corresponding your SME installer name.+Note if you have installed branded NAA Windows app, the Cloud Tools will be installed under  `C:\Program Files (x86)\` in directory corresponding your NAA installer name. 
 + 
 +You will get a User Account Control prompt. Click Yes 
  
-* You will get a User Account Control prompt. Click Yes  
  ![](:/windows/uac.png)  ![](:/windows/uac.png)
  
-* Restart Windows +Restart Windows
- +
-## More Information +
-Please make sure you read the caveats in the document [SME Windows Cloud Drive FAQ / Restrictions](https://www.storagemadeeasy.com/files/2f0aba745cc4fd738b158e29eef9c067.pdf)+
  
© Copyright 2024 Nasuni.