Two-Factor Authentication (2FA)

last updated on: Aug. 24, 2020

The Enterprise File Fabric supports two-factor authentication. This is sometimes referred to as two-step verification, dual factor authentication, or multi-factor authentication.

2FA is an additional security process in which a user provides two different authentication factors to verify themselves when logging in to better protect the resources the user can access.

If 2FA is turned then users first login with their passwords and are then issued a secondary authentication challenge.

Note that the File Fabric's 2FA is set at an account level so can be used to protect all the types of storage resources that the File Fabric supports, even those that do not support 2FA by default.

Two Factor Authentication can be turned on for all of a File Fabric organization's members and for the org. admin by the org. admin from the Security tab of the Policies page:

The File Fabric supports three types of 2FA. Select the type you want to use from the pulldown menu:

Email

How it Works

On each login attempt the user will have to enter a timed one-time password.
The password will be emailed automatically to the email address associated with her File Fabric. Each login requires a new one-time password.

Set-Up

The only set-up required is selecting this choice and saving the change.

Phrase

How it Works

When each user logs in for the first time after phrase based 2FA has been enabled, they will have establish a phrase to be entered on subsequent logins:

On each subsequent login attempt the user will be challenged to enter the phrase:

If an org. member forgets his phrase then he will no longer be able to log in to his account until the org. admin intervenes.

Set-Up

As the org. admin you can both turn on phrase based 2FA for the org. and set up the phrase for your account. Enter the phrase that you will use when logging in to your own org. admin account and record this phrase in a safe place. You will be required to enter it to log in to your account. If you lose the phrase you will not be able to log in to your org. admin account until the File Fabric appliance administrator (appladmin) intervenes.

Authenticator App (TOTP)

How it Works

On each login attempt the user will be have to enter a timed one-time password (TOTP) that has been generated by an app such as Google Authenticator on her phone.

Set-Up

If the org. admin selects “Authenticator App” then a secret string and a QR code for the org. admin's account will appear on the Security web page:

The QR code and the secret string are functionally equivalent. Either can be provided to a TOTP application such as Google Authenticator to enable the application to generate TOTPs for the org. admin's account. If you lose the phrase you will not be able to log in to your org. admin account until the File Fabric appliance administrator (appladmin) intervenes.

On each user's first login after TOTP 2FA has been turned on, each user will have to download or save their own individual QR code or secret. On each subsequent login the user must enter the TOTP for their account to complete the login process. If an org. member forgets his phrase then he will no longer be able to log in to his account until the org. admin intervenes.

If 2FA has not been activated for the organization then each user has the option of setting up 2FA for his/her own account.
The choices, setup and use are the same as those described in the previous section.

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