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--- windows/troubleshooting [2018_04_27 13:16] – [Please be aware of the following:] jim
+++ windows/troubleshooting [2018_04_27 14:05] – dan
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-The File Fabric Apps are predicated on being able to run without third party interference.  Third party interference of such Registry changes, Anti-Virus, or third party App blockers are not an File Fabric Application issues and therefore not supportable and need to be resolved directly by the end user.
+  * **Drive Encryption Software**: The SME Desktop Tools, especially the Cloud Drive, may not work correctly if disk encryption software is in use.
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+The File Fabric Apps are predicated on being able to run without third party interference.  Third party interference of such Registry changes, Anti-Virus,  third party App blockers or disk encryption software are not File Fabric Application issues and therefore not supportable and need to be resolved directly by the end user.
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